Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $594.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1145 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touchscreen capabilities, fast performance, lightweight design, and reasonable price. While some users have concerns about reliability, storage capacity, fingerprint sensor issues, and defective units, many are pleased with its overall value and versatility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 1,144 reviews
  • Rated 5 out of 5 stars

    100% Satisfied With My Purchase

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm 100% Satisfied With My Purchase. This is really worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop overall good quality and had lasted me couple of years.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Quirky on startup, biometrics nonfunctional

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer in late July, 2019 and within two weeks the fingerprint sign in feature became intermittent and had to be constantly reset. Then it stopped working altogether. In addition there are sometimes problems with the unit on start up and reopening. It is often quirky. The unit appears to be incompatible with Windows Hello as well. 1.5 hours with HP tech support, 1.5 hours with Microsoft tech support, and another 2 hours at the Microsoft store failed to resolve the issue. I returned to the point of sale and was told there was nothing I could do except return it to HP for repair. HP gave me the same answer. Repairs could take up to three weeks. So I either live with the problem or do without my brand new computer for an extended period of time. The bottom line is this: when you buy a new computer you expect it to work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked at several laptops of this style and found myself going back to this Envy every time. 2nd Envy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great touch screen laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Guy that helped me choose the laptop was extremely patient and knowledgeable. My sister loved it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great first laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my new laptop. It starts up quickly and offers helpful hints for setup and new programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the computer!!! It has saved me and my wife many hours invested into our business, recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hope my second one works better than my first.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the ease of this laptop but in 3 weeks after purchase it the keyboard quit working. Best Buy’s were great and replaced it. So far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable, looks good. I could use more storage space. But I think I got a good deal for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really loving my laptop , it’s durable , great performance, the quality of the built is amazing ...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working just fine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    everything is working just fine. still learning some of the newer features than my previous laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, no issues, great premium feel. Still going strong after two years.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great computer overall, but battery sucks.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was under the impression that the battery lasted quite a few hours. At least 6-8+ hours at a time. Even when doing light searching or typing an essay, my battery dies within 3-4 hours. Besides the battery life, the computer itself is great. It has good storage and does everything I need it too. It just sucks I cant make it through a day without charging it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my very first laptop and i could not be happier with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good with this laptop. I'm not crazy about the fact when you flip to touchscreen the keyboard sits on your lap. Also the fan is loud.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. I only needed one for school and fun and this is great quality so far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, Works perfect for editing pictures. Much better than the chrome book i had before .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek and light. Its foldable and a great camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the camera and its output for all my online meetings. The sight and sound is just perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work horse of a laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim, dependable laptop with full sized key boad. Plenty of memory and it has a good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve dreamed of a laptop like this since I was a kid! I’m happy I was able to finally buy one!

    I would recommend this to a friend