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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1145 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers recognize the ENVY x360 2-in-1 laptop for its touchscreen capabilities, fast performance, lightweight design, and reasonable price. While some users have concerns about reliability, storage capacity, fingerprint sensor issues, and defective units, many are pleased with its overall value and versatility.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,144 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very happy with purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Desperately needed a new computer. Old laptop was beyond slow. Love the touch screen feature vs mouse. Salesman was very helpful narrowing down which computer would be best for our needs and budget.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Everything I wanted!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so so glad I let my traditional laptop go for this one. Plus my preference was HP. I love that it has a tablet mode, the screen is big and clear, and touch screen!! So happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    No issues, great for schooling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally bought as a family computer, with distance learning in place now it is now used for my son's schooling and the touch screen makes it easier for him to scroll quicker

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This is an excellent mid grade laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my fiancé for use at work and she absolutely love it. The touch screen makes her work so much easier. My only complaint is no Microsoft suite you have to pay extra for that

    I would recommend this to a friend
  • Cons mentioned:
    Defective

    Rated 4 out of 5 stars

    Great laptop for college students

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for college and it stopped working within the first week. It wouldn't turn on, even with the charger plugged in. Took it back to exchange. It was no problem. Working great now!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop and very user friendly, storage is enough for my use, the touch screen is very responsive, and the laptop is not heavy so is great for taking it on trips.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    It's big but that's what I was looking for

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, it is big for a notebook, but I like having the larger screen and a full size keyboard with 10 key pad. The performance is excellent and the graphics are great. The touch screen and tablet option make even better use of the larger screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Just what I wanted!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy with my purchase. Starts up in like 10 seconds. Touch screen works well, tablet mode works pretty smooth too! The keyboard feels great! No complaints really! Thank you HP!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this device. It's screen is wide and comfortable enough. I can use it both as a tablet and a laptop which is cool. The touch screen is super friendly. I would recommend this to anyone who is looking for a cool device in a reasonable price!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    So far, so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are many features I like I the Envoy that I did not have on my former computer, such as a better keyboard that lights up and a touch screen. I am still discovering what features are available, so maybe I should come back and give an update inmonths!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall AMAZING!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop in August/2019. It has been a month and so far i have had no issues with it. Everything works amazingly, I use this laptop for school and work. I have conference calls with my main office and the quality of video is great! I sometimes have multiple tabs open and it does not lag or slow down. I have used the tablet mode when my 15 month old daughter wants to see Elmo but I cant seem to find a way where the screen can lock so that she can't change what she's watching. Maybe there is a setting but I have not discovered it. Overall, this laptop definitely meets all my computer needs. I recommend it to anyone looking for a great quality laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Super tech buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got this for college. She loved the look and all the features it has. Since it is touch screen and can turn into a tablet, it will be perfect for her to work in different ways.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop for price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is well equipped for the price tag. It’s also very lightweight for its size, it doesn’t even make it feel like a 15.6 inch laptop. It feels much smaller! It’s a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best Envy laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the design and the support of the department employees. core i5 - 8th generation is amazing, the response and the use of use along with the touch feature is wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great laptop for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for me because it replace my old hp that no longer works and it is very fast. I use it for school and it handles opening a lot of tabs. The only thing that I struggle with is that the fingerprint reader dosent work sometimes.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    very good graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a dinosaur. I was in 7th heaven after purchasing my new HP-Envy. It is Fast! It Allows me to work on multiple screens, It is easy to handle and carry when traveling. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great computer for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because i am a nursing student. Love it, keyboard is perfectly spacious and i like the extra numbers to the side. The only thing i dont like is that you can turn the laptops screen all the way over and use the laptop like a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop for UCSD FRESHMAN

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great price for a laptop. The only thing I discovered was it was a little heavy. But other than that it is great. Price, durability, style, and all it does. Excellent choice.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer with lots of cool features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product as it has added a new depth in my ability to use a computer. The touch screen makes it is to work with even if its more than one person viewing it.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for kids.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and my kids love it more. I bought two of them for my kids. 7 and 9 yes old. They are using them for clearing and games. It's perfect for anything. The price was so cheap.

    I would recommend this to a friend
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