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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 846 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, wife loves it. Uses it almost everyday both for school and fun.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    User

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast central processor, long battery life, bright screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY x 360 / Best Buy Service

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trouble free since purchased one year ago. Very capable - resolution and computing speed suitable for advanced engineering software programs such as AutoCAD and STAAD. Best Buy and GEEK Squad service has always been everything I had hoped when seeking advice or service on previously owned computers. Quality of service is why I keep coming back.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great computer/tablet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great unit with a nice touch screen and ease of use in tablet mode

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My HP Envy X360 has proved to be a great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the ease of use, lighted keyboard and touch screen. I would buy again!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great pc love the ease and use and fast speed. would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast. Easy set up. I bought it for light work at home and. Surfing internet

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Its touch screen and the 360° flip make everything so easy! I would recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Laptop For Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Laptop 3 in 1 , Great Laptop For Students & I Like De Touch Screen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All Great!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hesitated to write review until I worked with this product for a bit. I really do love it! Processing speed great, super easy to navigate and I quickly adapted to the combination of keyboard/touch screen Best Buy has been great, as well! Even during the pandemic, they continue to provide great service - both on line and at our local store!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Speedy and sleek. Love my laptop. Never had a touchscreen. Keep forgetting to use it. Love it. Makes life so easy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP x360

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it has a little more on it than I need. You can ask Cortina for verbal help to navigate and that's helpful. It does not come with office so when transferring documents from old computer I was not able to edit. I also don't like to have to bother to say whether or not I like the picture it displays. I just want to get on my computer & take care of business. I wish I would have done more thorough comparosons before purchasing.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    2n1 Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all in one laptop for the price. Easy to set up and ready to use.

    I would recommend this to a friend
  • Cons mentioned:
    Fan

    Rated 2 out of 5 stars

    Fan noise, Fan issues, Poor service

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The layout is supper good, so I decided to purchase this computer. At first, everything looks amazing, but later on, the screen will falsh, after I coold it down for a day, it didn't happen again. However, few days ago, the fan started to making big noise, and espcially when you physically move the laptop, for example, lift it up or down, and move it to another location, the fan starts making cracking noise. This is annoying and I just bought it for like 4 months, and I did not even run anything big or do anything to the computer. What gets even frustatred is that, when I went to Best Buy and want to fix this, the staff told me I was not covered and need to send to the manufacture. but the atitude is not that great. And it may take 4-8 weeks. What am I supposed to do during this time if that's my only computer? I just got frustrated because the laptop showed problems within half year, and Best Buy doesn't feel like they have responsibility for that, but we purchased the product from your end, they are really the intermidary guy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great 2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only used it as a laptop but its fast and hasn't glitched on me yet.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Really good laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Laptop! This is good product for the money. I got it on sale

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Smooth running

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight and runs smoothly. Touch screen works great too.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love my new HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast and easy to use. Compact yet has the 10 key pad I wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and easy to use. Can't beat the price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast, perfect size and it fits all my school needs.

    I would recommend this to a friend