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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 846 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is speedy. Works well and it exactly what I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has this laptop on sale. Great laptop for low price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very happy with the laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm happy with the purchase it operates quite fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Touch Screen

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very useful and quick laptop. Good price.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Daughter Christmas gift!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this laptop slash tablet slash Minnie tv!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and good value for the money. Very happy.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works so fast.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like my new computer. Easy to use and much faster,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Audio quality is great. The battery lasts less than a day of used frequently, but I was using high performance. Lightweight. The face recognition has a difficult time picking up my face but I also use fingerprint and pin code sign-in. Overall fits in with my business student lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Fast and easy to use for the price we paid.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer and easy to use. Love it. Recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy thank you for your service and support.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is one of my best purchase which enable me to accomplish many career goals to apply for positions from home and to obtain interviews. Not only careers accomplishments but, also other goals such as Christianity by bringing live Christian movies to my home since they are not available on TV. Thank you Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use has a long battery life and it’s silver

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! One of the best purchase ever, is super fast

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exactly what I wanted. Easy to use and lite

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop that was reasonable in price. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What it all can do

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm surprised with my purchase. It has voice! I haven't been able to use the computer to full capacity yet as I don't have internet installed as of yet. I'm having surgery. and after that it will be installed. Will be ordering the internet yet this week. Am excited to find out what this computer can all do, I understand ALOT!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great headset for audio conferencing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, lightweight and excellent sound quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop but waiting for a price adjustment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great laptop but I was disappointed that 9 days after buying it, the price went down to $509.99. I informed Best Buy but they couldn't give me the adjustment because i bought it at the Flushing store and it is closed due the Corona virus and I have to wait until it reopens to get my refund of approximately $400.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    nice design

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works well for working from home. fast easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and easy to use. I always use HP products. Thanks

    I would recommend this to a friend