Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
45575 Dulles Eastern Plz
Ste 188
Sterling, VA 20166
Opens tomorrow at 9 am
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $664.99
Clearance
The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 846 reviews
  • Rated 5 out of 5 stars

    Best laptop for projects

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for work but it’s great for fun projects too. I love this very sleek Model and how light weight it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommended this to a friend who need a new laptop. I have had many HP's and they have always outlasted their useful life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    15.6 Wonder!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't find a better laptop than this one! Silver keyboard is hard to see under dim lighting conditions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that it turns into a tablet very useful. I recommend buying this laptop specially for school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this computer

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been having lots of fun typing on the easy keyboard and viewing my pictures on the big and bright screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    reviewbestbuy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    overall good laptop. like it's slim and compact design. HP's 14 inch Pavilion laptop is also light weight compact size for kids to use for virtual school.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for a professional or a college student, I got 2 (for my wife and son)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my husband and he's very happy with it. Although I prefer larger screen size this computer has a nice feel to it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm using this computer for this review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I purchased this computer. It has some very robust specs for the price. I use it for my everyday laptop. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    DO NOT BUY

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for a second time within two months apart. My first broke because I tossed it onto my bed... my second one(this) my 6lb cat stepped onto the screen and it cracked in several different places! They just don’t make laptops like they used to. This laptop isn’t durable and costs double the amount of the laptop just to fix. I took this to geek squad under my protection plan in January 2021 and was told it would be sent back fixed the first week of February 2021....never received it nor any updates about it. I called a geek squad rep they told me it’ll take another week. Two weeks go by still no laptop, no email no call, nothing with an update. I called today and I’m told on Feb 15th it was listed JUNKED and that someone should’ve notified me (no one did). I’m told I can receive a refund however the refund department is CLOSED DUE TO COVID!!!! So I’m out of a $700 laptop, out of a $300 protection service and sitting here without a job due to the pandemic. I rely on my laptop for income due to my Freelance work. Really disappointed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for stidents

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my daughter during home schooling. Everything was easy for her to navigate. Really nice laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop and this one was recommended by a store representative. I am completely satisfied with their choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to explore as much as there is to the potential of this laptop. It is quick and has a nice screen. Works for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer.

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a great and easy to use computer with many features at a competitive price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The buying experience was so easy! The store associate was extremely knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for my parents / beginners

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is slim, easy to carry and the Borderless screen is amazing! The number pad on the keyboard is super useful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daniel at the Tulsa store was great. He explained the different in the laptops. Price,power,ability for what I needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good unit for the price.

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife. She likes the back lit keys and the separate calculator corner for numbers. Little slower than my dell but she likes it so I’m happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP Envy fills all my needs. It's a pleasure to turn it on and not have to wait 5 minutes. Replaced a 6 year old pc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PC

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well and a very good choice. I Work well and a very good choice. Work well and a very good choice.

    I would recommend this to a friend
Sponsored