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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 846 reviews
  • Rated 5 out of 5 stars

    Solid, sensible computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful machine. And Marcel is the BEST Best Buy clerk EVER!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves this computer, we got it for her for college.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Would have given 5 stars but store never sent me download on free antivirus protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it works great and easy to use. Would recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop. Niece loved it. She loves the ease of the HP

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Packaging was open

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upon opening our delivery, the packaging inside was already open. This made us wonder if we were given a used computer, a returned computer, a floor sample... We paid full price and did not expect to feel uneasy about our purchase. This is actually the 4th computer our family has purchased from Best Buy. I am lacking confidence in more purchases.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer... would recommend to anyone .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer... would recommend to anyone looking to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 2 out of 5 stars

    Keyboard is very difficult to see.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was an upgrade to my old Lenova Thinkpad. It is much faster, but the silver keyboard with backlight is very difficult to use because the letters, numbers, etc. are hard to see. When purchasing another computer/laptop/tablet, I will be careful not to make the same mistake again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Made to work.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 4 year old laptop finally died and I replaced it with this HP. Works great for working at home.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    fine laptop for business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fine laptop for use by our salesman. Very light and good keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is been a good laptop. No issues. Decent battery life

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for Work From Home!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent high speed versatile laptop at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality and price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products worked as advertised and had good service experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer for the price. Easy to operate, right size.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light and compact. Fast response and works as a tablet as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend this laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My laptop is very study with aluminum’s cover and very sleek!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for my high schoolet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Easy to use. Perfect for a high school student getting ready to transition to college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!! Best one I've had!! Don't regret gating it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really happy to buy this computer everything I love it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flexible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of computer. The flexibility makes it outstanding.

    I would recommend this to a friend