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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-846 of 846 reviews
  • Rated 4 out of 5 stars

    Decent budget HP for every day use

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great for every day browsing and light work like using office product. When it come to intense usage like say using Serrato Dj, there tends to be a log when mixing for long periods of time. Hey you get what you pay for. I'm sure this was not advertise as an extreme power house machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sleek design, solid performance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, it's a stylish and capable choice for those seeking a balance between performance and portability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and affordable. I have had this since 2019 and it is still a fantastic computer. I use it every single day.

    I would recommend this to a friend
  • Cons mentioned:
    Fingerprint scanner

    Rated 2 out of 5 stars

    Would be great just fix these problems

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With this mouse, you can’t tell where the right or left side is. Also, I got this computer in August and it’s already falling apart. The rubber ends are falling off and the area were the screen folds back is starting to become loose. And why in the world did you take away the fingerprint in the new update? It’s annoying to have to punch my pin in every time.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Envy x360 fails to power on common problem

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    in less than a year the Envy X-360 laptop does not power on. After reviewing all the support groups you will find this is a common problem with this laptop. It is difficult to get support from HP. Keep your receipt and take a picture of the serial information on the back of the computer because it's microscopic. The QR scan code does not work. I do not recommend purchasing this product. I am stuck with mine because they stated the warranty started 2 months before I purchased.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Updated review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this laptop for awhile now, about a year I think. I originally loved it and it was great, I left a good review but After the issues I’ve been been having, I feel an updated review is necessary. The has keyboard stopped working and it will only work in tablet mode. It started as an issue every now and then but now it is stuck like this. I’ve tried everything and this is the first Windows computer I’ve owned, I’m a Mac girl but this reminds me why... Only buy if you need something to work for a year or so to get by, not something durable.

    No, I would not recommend this to a friend