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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 846 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have just scratched the surface but this unit is very fast. With the help of the Geek Squad I was able to finish the balance of the setup in record time.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    like the touch screen and on button on the side,

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop, was a little confusing setting it up, but It is faster and more reliable than my old one. Still need to put the Microsoft Office on it though,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use and flexible.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s really light and so easy to use even if you’re use to using IOS products. It’s also versatile with the touch screen and folding feature.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Excellent Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a versatile laptop this is it. The fact that I can also use it as a tablet is amazing and the glass screen really makes a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    New Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new laptop. I wasn’t in the market for a touch screen but it was on sale so I went for it. Very happy with it now that I’m working from home.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Super fast!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't wait to upgrade my computer and I am so glad I did!!! The keyboard is perfect for me and it’s super fast. Super clear acreen and easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my fiance, she loved it. Had backlit keyboard with two different brightness modes, faster processor and lighter weight than out older HP laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Inexpensive and great quality

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has all the latest features and has a sleek look. Love that it can be a tablet and is touch screen. You will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really enjoyed this laptop. I love the 10 key numbers on this for when I do my personal finances on it or use spreadsheets. It really makes it easy. The downside is after a while the thumbprint logon is not working well. I tried to reset it, but it still does not work consistently. The good news is that it reverts to a PIN and that works just fine. It's a nice big screen which I like. I do like that it is a tablet, but forget about it. I have not purchased a stylus for it to see how it works.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Touch Screen Lap Top

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Touch Screen Lap Top for the Kids to start with it can be used as a tablet and a Lap top. It is durable and serve the purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop just too big for me. I love the 2 in 1, but the size is too big. I purchased this because the 14 inch wasn’t in stock anywhere near me. I returned and will purchase the 14 inch when in stock.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just what I wanted

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is the best I e ever had. Sharp, sleek and easy to use. I love using my laptop and the color is so vibrant. Nice price as well!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my dad to run his in home business. He absolutely loves it. easy to use, light weight, folds into tablet

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer well worth the money. the camera is awesome. was use to buying Walmart computers never again best buy is my place to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Planning on buying later

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is letting me review a product I ultimately cancelled my order on, but that's okay. The computer looked wonderful in store and seemed to be just as effective as my other HP Envy (which was slightly damaged, hence my shopping around). The only thing I didn't like about this new one was the decreased amount of screen space at the bottom since the black HP bar is larger on the newer model laptops. Will probably buy this later, once the world isn't ravaged by disease and I have enough money to justify this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Computer, very strong housing.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this very well design computer , I have no reason for regrets so far , excellent Speed , nice screen size and resolution.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop that I found on Best Buy in a short amount of time. It works for me since I’m working from home. It’s fast and efficient.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop and price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for someone who isn't super great with technology but she has enjoyed it ever since taking it out of the box. The 2-in-1 feature was great for her to watch movies as well.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about it. It's a great size, and not too heavy. I love the touchscreen and being able to "zoom in" on the screen.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great size!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the big screen and being able to use it as a tablet. Great screen quality. Its very light in weight so easy to carry around.

    I would recommend this to a friend