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Customer Ratings & Reviews

Your price for this item is $664.99
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The comparable value price is $949.99

Customer reviews

Rating 4.6 out of 5 stars with 846 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are satisfied with the touch screen, speed, weight, price, and battery life of the ENVY x360. They appreciate the 2-in-1 capability for its versatility. Some customers have experienced issues with the fan breaking, insufficient storage, and the fingerprint scanner not recognizing fingerprints.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 846 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Daughter loves it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter. She loves all the features especially the touch screen and the ability to flip the screen to watch programs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Had been a great computer for home/personal use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop, love the large screen but the small thin size. Have only had it almost a month but it has been great. The touchscreen is awesome when scrolling online. And the tablet feature where you can fold it into a laptop mode is fun for watching movies. The security fingerprint ID is way cool instead of needing to type in a password but you can use it that way too. And having a quick switch on the side to turn on off the camera is a great feature. Overall, no regrets with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop I bought this for my wife and the quality is perfect , touchscreen works fine, she is very happy with his upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Long battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it for working remotely Due to Corona. Easy to set up, large screen and keyboard. Fast processor and long battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good, I like the touch screen and how the keyboard lights up. It gets the job done and it works good

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    laptop is working great. The lit keyboard is awesome! The weight is incredible. Overall this laptop is great. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for everyday use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The versatility that the touchscreen and foldable display provide are excellent. Would definitely recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has perform well beyond expectation. The processor speed is faster than any other laptop that I have owned.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    nice laptop for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice laptop for the price. It is lite enough to use while sitting on my recliner. The backlit buttons is great

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well. Love the touch screen and tablet feature. Have an older model, this one is a great improvement.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great product, easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a great laptop so far, the touch screen is great and the fold back keyboard makes it easy to use. Great product

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great for students

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So convenient and comfortable to use as a tablet or laptop, the touch screen also helps a lot and it has lots of storage!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is fast and serves my purposes. I really like the slim design and lite weight.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wow! Love this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fastest set up ever. Connected immediately to my printer. Runs quickly, vivid display, really enjoying this product!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very nice screen images, fast!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Opens and shuts down very quickly. Screen images are very crisp. Would recommend to anyone looking for a new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for School

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. It’s a great laptop for school (for myself and my child). My computer went out a week after COVID 19 hit our state. When I went into Best Buy I was greeted with the best staff. I wasn’t able to get the laptop I wanted due to everyone working from home and buying all the laptops quicker than before. I was able to leave with this HP laptop and I’m in love.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for my school work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for my school work. Battery life is awesome. It can turn into a tablet which is neat. All my excel is down in tablet mode with the touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    It’s a great laptop for work and entertainment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop it gives me everything I need for work and entertainment. It’s easy to use and very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Replacement laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a quick purchase of a replacement laptop for an employee at work. Quick startup. Nice touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    intuitive to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems with this laptop, handles all the basic functions and is has many extra features for a great price.

    I would recommend this to a friend