Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Main Content

Customer Ratings & Reviews

Your price for this item is $679.99
Clearance
The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1885 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the touch screen feature, ease of use, lightweight design, and affordable price of the ENVY x360 2-in-1 15.6" Touch-Screen Laptop. They appreciate the long battery life and versatility of the 2-in-1 design. However, some customers have concerns about the laptop's loud fan, camera quality, and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 1,885 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use, love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter as an upgrade from her older laptop. She loves it fir her first year of college. The touch screen is an added bonus.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Buy this laptop/tablet

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! I was looking for a lap top that the keyboard lights up and had a number pad. I thought a Chromebook was what I needed but my sales guy guided me in the right direction. Was able to purchase it on sale. Just flip it open and around then you have a tablet. Keyboard lights up and the 15 inch is large enough to have a keypad on the right side which I needed for Chemistry class. Only gave 4 stars because sometimes when I open it in laptop mode, it's in tablet mode. Then I have to flip it around to actual tablet mode and flip it back for laptop mode. Could be a software issue and not hardware.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its fast and easy to use, especially when you use it as a tablet. Works better with a pen. Good for students and small businesses owners,very reliable good size and doesn't weigh much

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super easy to use, fast, very sleek. My only complaint is I keep forgetting it’s touch screen and keep zooming in to stuff lol. 100% worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great computer for my school needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for school but realized that I do so much more with it. Overall a great purchase that I’m going to enjoy for years to come.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one good machine! Fast, easy to use and full of energy. Would recommend to anyone looking for a good performance laptop at a great price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too heavy for a bigger frame, very smooth, functional, and easy to use! Battery life is very solid as well. Definitely happy with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with our computer and phone we purchased at Best Buy. The open-box combination was ideal both for quality and my pocket book.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great laptop for working remotely

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is the perfect laptop for working from home, attending school from home or just surfing the Internet or streaming shows. The touchscreen and tablet mode work great.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp products, but this computer is great. I love how fast it pulls up my programs. I love the fingerprint feature. The camera is good too

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Easy to use, touch screen is great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer fit all of the criteria I was looking for in size and memory. The touch screen works great and it has a USB port for attachments.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy touch screen

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this for my wife. It’s a great laptop that does everything she needs for school with ease. Backlit keyboard is a must

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Nice laptop, good for student

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for college student. Working well so far. She likes the size of it and ability to use touch screen as well. No major issues yet, hope it stays that way.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, was unsure of buying it because it was an open box item. But it really is a great laptop, lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    So far so good!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this computer roughly 2 weeks and love it! The sale price and prior reviews made this an easy choice. It’s been fast and dependable so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2-in-1 laptop!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first 2-in-1 touch screen laptop that I own. I mostly use this laptop for school work, reading, and YouTube. There have been no problems since purchasing it a month ago. The HP Envy x360 has a very sleek design and functions beautifully. I originally wanted to purchase this laptop but with the Intel Core i7 processor. Ultimately, I decided the i5 was efficient for what I would be using the laptop for. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP jewel!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First HP product and am impressed. Battery life, touch screen, storage are great. Still learning all the particular nuances for this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go this laptop for my freshman daughter and it was the perfect laptop for a great price. Definitely will recommend this and we love HP!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    I love my laptop

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love this laptop , great price, great value for you money , I don’t have any problem so far I totally recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this has been a great laptop. I love the way the key board types and the it has the number pad on the right. I haven't figured everything out yet, but so far it's great.

    I would recommend this to a friend