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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1885 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the touch screen feature, ease of use, lightweight design, and affordable price of the ENVY x360 2-in-1 15.6" Touch-Screen Laptop. They appreciate the long battery life and versatility of the 2-in-1 design. However, some customers have concerns about the laptop's loud fan, camera quality, and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,885 reviews
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Stephanie

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, reliable and easy to use! Great quality!!!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Clean running laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Clean and simple laptop. Reasonably priced also. Best Buy, best price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, fast, light weight, crisp clear screen.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s survived 3/4 of the middle school year so far

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a great computer so far. It has survived all the rigors of being carried daily to middle school with a cover inside a packed back pack. Very quick with the SSD drive and quickly logins with the fingerprint reader. Only down side is it freezes at startup about 2-3 % of the time and it has to be restarted. Otherwise it’s worked great for a young student.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best Purchase So Far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, User-Friendly, Sleek, Powerful. Setup is easy.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy for a novice to set up and use! I’m happy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Very user friendly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that it flips and its a touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great school computer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter had it up and connecting to all her online class needs in no time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for School projects daughter has

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Computer performance metrics (things to measure) include availability, response time, channel capacity, latency, completion time, service time, bandwidth, throughput, relative efficiency, scalability, performance per watt, compression ratio, instruction path length and speed up were as what We expected for the task at hand.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    I love the fingerprint ID access!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value!! I love the versatility of this product!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best computer I ever owned

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaky fast. Love the bowser and love how fast it is.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like that it can be a laptop or convert into a tablet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far we are happy with out new HP computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our only dissatisfaction is with the 800# Geek Squad service. You need to bring back more staff to alleviate the backlog of wait time to get help. We were told multiple times the wait was anywhere from three hours to 15 hours!!! 15 hours!!! Who will do that! Not acceptable. The $159 fee we paid for this service is a waste.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Would highly recommend for students!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is perfect and easy to use and set up. Very useful.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Perfect Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It’s lightweight and full keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent affolaptop with very good amenities

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this affordable power house laptop has lived up to the billing. I am truly happy with this purchase, considering what I paid for it. I would certainly recommend this product to anyone who’s looking for a laptop with many of features of a top of the line laptop, a fast processor, and plenty storage at an affordable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service and great product!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a HP Envy laptop and we were so happy with the entire process. From scheduling on line, throughout the buying process and finally during curbside pick up - the entire event was efficient and easy. Great service as well! The laptop has been perfect for what we needed. Our next purchase will definitely be at Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great computer for everyone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's everything I wanted in a computer, and fast..

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    great simple and easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is a great laptop and very light and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have the 2 in 1. Easy to use. Fast processor

    I would recommend this to a friend