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Customer Ratings & Reviews

Your price for this item is $679.99
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The comparable value price is $849.99

Customer reviews

Rating 4.6 out of 5 stars with 1885 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 4.6 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers value the touch screen feature, ease of use, lightweight design, and affordable price of the ENVY x360 2-in-1 15.6" Touch-Screen Laptop. They appreciate the long battery life and versatility of the 2-in-1 design. However, some customers have concerns about the laptop's loud fan, camera quality, and its unsuitability for gaming.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 1,885 reviews
  • Rated 5 out of 5 stars

    Great for someone who just needs a new laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went into Seekonk, MA Best Buy looking for a new laptop. Mine was 13 years old, (don’t laugh). It still works just couldn’t update to Windows 10. I told the salesperson what I was looking for and he helped me out. So far I love it. Just right for what I do on a computer/ laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Love the touch screen feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer and easy to use. Works great, I love it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Excellent, performance, connectivity and looks.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the back-lit keyboard and overall performance.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    first new laptop in 10 years

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup. not used to windows 10 yet. But will get it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, has windows software which helps me with school, I previously had a chrome book that was incompatible with a lot of software I needed to complete my new semesters online! Good quality, and lots of great features! I only wish it had a CD port- for all the money I paid for it, but overall not bad at all.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great looking. Fast

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product as described. It’s fast, thin and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Was easy to learn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good computer to figure out for this newbie.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best purchase Easy to use and easy to carry out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best computer I've ever owned. The 2 in 1 makes it super easy for business/work or tablet mode if I want to play around on it (games preloaded). The possibilities are endless once you start looking into what this laptop offers just in pre-installed apps itself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is the 4th one for college students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the 4th HP Envy I have bought for my college students. The older versions each had the hard drives crash, but fortunately they were under warranty or covered by Geek Squad. Hoping the new one with the SSD will not fail. Other than that issue they have loved them and the computers have endured 2-4 years of college.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop size!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is excellent and high performing. It is large enough to work comfortably yet very portable. The keyboard and number pad make it an easy transition from my work setup. The screen size is perfect and high-quality picture for videos or movies. Speedy laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for an amazing laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need and more. I am able to OneNote my personal notes/bills to keep myself organized as well as using Microsoft word and Excel for things like my resume. The flip screen is nice for watching videos or streaming a movie. Love my new computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints. It's fast and easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of great features like the dictation and ability to communicate verbally. I've only had it for a month. I'm in school finishing my degree and I LOVE it. I can't wait to see all that it can do. I did spend more than I wanted to but it was definitely worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT & EASY TO GET BACK TO WORK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    MY hard drive literally froze on my former laptop but; I was in the middle of a work project that could not wait for a repair. A quick trip with an appointment to Best Buy and this was our final choice. Back up fired it up and with ease moved back into my project.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well good speed and able to use it for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bang for the Buck Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed laptop for Online Learning during Covid. Large screen, good camera display, foldable for tablet mode, can purchase optional digital pencil to write on screen. SSD hard drive proves quick application opening. Look for sales/promotionals to get the best price

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and hp is de best computer. Is fast..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great performance at a great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slick and sharp look to this laptop gives it a professional feel. The ease of switching back and forth from tablet mode makes this item a must have for note-taking, creative projects, and fun pen-activated games. The icore5 processor is a wonderful feature, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Experience

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for when I had to work from home during this covid times which was not too often but the few times I've had to work from home it's worked perfectly and has picked up all software, programs and websites installed .

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 3 out of 5 stars

    Make sure to save your Bitlocker recovery Key

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love HP laptops they are great and very easy to use. My only complaint with my Envyx360 is that I keep getting Bitlocker drive encryption recovery key messages once in a while, so make sure to save/ print your recovery key.

    No, I would not recommend this to a friend