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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 1,146 reviews
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    nice computer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handy computer for student use. It is generally easy to download and install apps. The touch screen died within a couple weeks so I had to buy a mouse. Otherwise, no complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't beat this package for the price. I wish the HD was larger, but with external storage being so mainstream these days it's not major concern.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Desktop Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Keyboard has an excellent touch. Attached wireless mouse and navigation is good. Replaced desktop and the portability is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great Laptop for Personal Use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the computer I was looking to get. Easy to set up and is great to use. I was pleased it was in stock. I had it up and working in an hour.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Worth my money

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Capable laptop. Really like the 360 design with the touch screen ability. Gets hot when playing games, but it is not built to be a gaming laptop. Charge lasts decently long

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for the wife and it was the easiest computer I ever setup. I really like how the computer talked me through the whole setup process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mid range upgrade

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my very old pavilion with this. The system is fast, boots up fairly quickly. Screen is great, keyboard is well spaced. Battery life is sufficient but not outstanding. The 2-in-1 is nice, but a huge flaw exists. Once the screen turns off there is no way to turn it back on without putting back in normal laptop position. Seems like an easy oversight/fix but no physical button works on the keyboard once folded. Depending on your use, this may not matter. Overall, great laptop, weight/size/etc are all good.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! So easy to use, I love it. Perfect for the sims 4 with multiple expansion packs, great for school and streaming.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Fast computer - easy to set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm on this computer right now. It is working very well - nice and fast. No problems setting it up and getting my apps and emails working on it.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was very easy to set up, and works perfectly! The Best Buy expert was really helpful during my purchase. I would definitely buy it again.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice and Smooth Key Strokes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, smooth key strokes. Perfect for me to use anywhere. Nice buttons that light up and I love the way the laptop can be used as a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it’s lightweight. It’s touch screen and can be viewed cia monitor only. It recharges quickly and the keyboard is light to the touch. This is a really nice laptop for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! So easy to use and really great speed. I do Zoom calls several times a week, and the camera and microphone is great.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My new HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP! It's easy to use and it's really nice to be able actually see the games I like to play instead of squinting at my phone!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    the sound of the fan comes and goes too often

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One thing that bothered me is the sound it makes from the fan when its heating up, the sound of the fan comes and goes very often. It's still too heavy compare my microsoft surface laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my HP ENVY x360. I like : High volume, nice display, touch screen. etc. I use it for working,

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My mom loved it when I gave it to her for Christmas. It is so easy to use and long that it’s basically a computer and tablet in one!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to replace my desktop. still learning all the features but i like it so far, i like the touch screen and 2 in 1 features,

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! It’s super fast, durable, and ease of use. The only thing I don’t like is the motor is a little loud when charging.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item kicks butt that’s exactly what I need for school another Internet searching needs. Works fast slick look and light weight.

    I would recommend this to a friend