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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,146 reviews
  • Rated 5 out of 5 stars

    This is the 2 in 1 to purchase TODAY!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a whole lot of research on this computer, I decided to purchase it. Best decision EVER!! A total premium 2 in 1. I no longer have to consider deciding between upgrading my tablet or getting an 11th generation processor. This machine gives me both; and, it is a joy to use. Battery life is outstanding!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this Laptop. Quality, Speed, Looks very nice. Highly Recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    The best of best buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop. Easy to use. Good sound and easy to talk into on Zoom. Received great service from Geek squared. Will continue to buy electronics from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy worth $$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, with touch screen or mouse. If you're not familiar with Windows 10, this laptop will convince you.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Very Smooth

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast smooth lightweight.... very easy to use without lag.. love the light on the keyboard at night time!!!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    How laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer.. fast and user friendly.. wish I had the insurance on it though..

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Zippy and a good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much improved HP laptop. Zippy and easy to set up. Windows is a little intrusive and annoying, but overall, I'm happy with the laptop. It's also a great value!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Good quality laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. It is fast and sleek. Still learning some of the features but have no complaints thus far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft Over Apple

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with this purchase. The machine it replaced was an Apple MAC Book Pro. I find the Microsoft based HP machine a great improvement over Apple in many ways. Most notable, I’m happy to have a number section of the keyboard set up like an adding machine again as I’m a retired accountant.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    I love my HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the convenience of using this device as a laptop or tablet. Its fast and I love all the features.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Upgraded to a new HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer that bought to replace my old one. So much faster, easy to use and the graphics are great.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Envy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well and easy to navigate through programs. It is light weight and much better than using a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Ideal home / personal laptop.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy setup by following on screen prompts including audio. Fast processor with a large sharp display.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Quality built

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had a new personal laptop in over a decade! So far, so good. I love the touchscreen and easy navigational keyboard. So many learning options.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Hp envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Battery life is horrible will be returning for the second time. Love the screen size, keyboard,touch screen etc

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive been using this laptop for about a month now and so far I am happy with my purchase. My main reason for purchase is for educational and professional use. The reason I am giving 4 stars instead of 5 is because there is somewhat of a design flaw with the transition from laptop to tablet. I do not like that the keyboard becomes the bottom. Not only does this make it awkward to hold but its less stable and feels fragile laying on a flat surface not to mention keeping it clean. Otherwise good product, fast speed, clear display.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 4 out of 5 stars

    Great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved my Envy so far! Comes with all office 360 items installed and ready to use. Easy to setup and use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Go laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service good product ok price but staff was able to honor me being an educator with a discount.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have found the computer very easy to use the geek squad did a great job of setting up the computer,

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Easy set up.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up, good performance. Simply plugged it in and downloaded software. The entire process was wuick.

    I would recommend this to a friend