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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 1,146 reviews
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Extra inputs and outputs are helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Start up went smoothly. Installation of apps and printer was straight forward. Works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome deal for a great computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on an excellent computer! This is not for gamers, but for those seeking basic computer usage.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, fast, and practical! I like its dimensions, especially its weight which helps it be more portable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop and the support. Perfect size and the touchscreen and the 2 in 1 features are amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Light weight

    Rated 5 out of 5 stars

    Light Strong and fast this HP checks all my boxes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm glad I choose this light weight laptop.its excellentoverall. Think I will buy a remote mouse tho.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great replacement laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop, super fast and clear screen with hard buttons make ease of use excellent

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Pc

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pc is fast and able to handle everything in our office setting. We have not had any problems!

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    Great HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Easy instructions. Computer dies a lot on its own to get you set up and started.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Hp Envy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent speed and quality. Nice slim look. Not heavy. I just purchased it, so more time is needed to experience the true value of the product.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp Computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful computer. Fast processor. Open web sites fast. I love how to look. Perfect screen size.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    This is a good one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m extremely happy with this purchase. This is easy to use even with computer dummy like me.

    I would recommend this to a friend
  • Cons mentioned:
    Hinge issue

    Rated 2 out of 5 stars

    BEWARE

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT ...I repeat..DO NOT buy HP products with the double hinge!! Don't take my word for it, go to the community forum for HP products. I have only had my laptop for a year and 8 months. It worked beautifully. I only used it for school. Stored it closed on a desk. Never dropped it. I went to open it last Friday and heard this crack and crunch. The hinge has broken and pulled the screen away from the back of the laptop. On the forum, there are repeated stories of the same thing. HP offers NO SUPPORT!! There is even a class action lawsuit in the works for this problem. I was on the phone with HP for over an hour yesterday, transferred 7 times with no resolve. They want me to pay for their design flaw. IF you decide to buy, purchase atleast a 2 year warranty. However, I have also read on the forum that this will not cover this issue from certain customers. BEWARE. Now I'm out of an expensive laptop that is supposedly "durable" and forced to buy another to use for school.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are completely happy with this purchase. All the features we wanted at a very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy With experience of purchasing an HP Envy 15”

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received help from several customer service folks as we tried to pick out a new laptop replace a tower. What we needed included transfer of all files your old computer to the new, and set up of all programs.How’s the sales people and the geek squad a first rate helping us with all the issues. I am very happy with my new HP computer, and everything is working fine. Screen quality of the HP ENVY 15” laptop is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Easy to use

    Rated 5 out of 5 stars

    hp laptop dude

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer happy so far easy to use lot of features looking foward of years of use A+

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great product, easy pickup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer and pick up was easy. Super fast, clear picture and lots of storage for games.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Good size, great image quality, fast and excellent touch screen. Love it so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great overall, lousy screen

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can't fault this laptop on its overall performance, but as a photographer who uses the PC mostly for photo editing, the screen brightness and color accuracy were sub-par. Another issue is that vertical striations are very obvious (but only if you look close enough). If graphics are important, steer clear. Otherwise for everyday use, I'd definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    My new HP

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this laptop!! So fast and user friendly. I wouldn't buy anything but an HP.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Touch screen is a must!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves this laptop!! Touch screen is a BIG factor!

    I would recommend this to a friend