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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 30 Showing 581-600 of 1,146 reviews
  • Rated 5 out of 5 stars

    HP 15M-ED1013D

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love my new HP 15M-ED1013D laptop. My Best Buy sales representative was very helpful knowledgeable and professional. I would highly recommend this product and Best Buy to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's flipping awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fast and does everything anyone in my family needs it to do. It belongs to my wife, but its more than enough for all of us - and we got it for a steal. We should have gotten 2.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whitecam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always happy with my purchase and the staff are always friendly and very helpful. The Geek squad has been great when I have questions about my computer. I would recommend the staff always

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Disappointed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish this computer came with a booklet. My knowledge of electronics is still on a learning basis. Within the first 3 weeks I needed Geek Squad assistance. I've used computers for years but this one seems to have more issues. Disappointed in my HP.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    TH Texas

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop for its quick start. Pickup from the store was easy and with OneNote moving data/docs/pics/passwords/favorites to new laptop was practically automatic

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent Laptop But To Bloated

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice PC but too much bloat ware, too many items attempting to track, collect and sell your personal information. I had to diligently remove a great deal of solicitation and spying software including Microsoft and HP. It took the new PC luster away. However, now that I’ve closed these “holes” the laptop does a fairly good job, lighted keyboard with the silver facing can make seeing the keys a little difficult in certain light. Overall a ‘C’ plus.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop upgrade

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement for my old laptop. Appreciate the upgrades in function over the old laptop. Portability is much easier. Also appreciate the dual function & the extended battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy x 360 Is A High Quality Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the HP Envy x360. I am still learning all of the features and using those that I need most often. I like the high quality screen and the lighted keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is perfect for our needs, and the young man that helped us was very knowledgeable about this product and help,us with virus protection, and getting us set up with Geek Squad too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for my work and home needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works get for my work and home life. Able to quickly get work done and play movies and videos at home like a tablet. Able to download my programs with ease and loads quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New & first computer.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absoluetly love the HP Envy x360.It's my first computer,and I really like the features of it.Will be getting an actual desktop soon,and will definetly get an HP froM Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for Business!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our business applications. We can easily upgrade to win 10 pro, and the full island keyboard is a must. Most of all we love the number of ports available!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my husband off of the recommendation of an employee to listened to my needs. This laptop has been perfect for his working lifestyle at home and on the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen is excellent, super fast, sound is decent, lightweight and very durable...love the port options, wifi 6 and etc. Battery life is good too and the keyboard backlight is solid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Braintree Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my mom for college and she loves it! The gentleman at Best Buy was bro helpful and didn’t just sell us a laptop!! Always a good experience at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop and it is easy to use. The only thing about the laptop was it’s too pricey but other than that I like it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so far, I haven't had any issues. First laptop I have bought in years. I love the fingerprint login application as well. I would say so far it was worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Update for my wife.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered for my wife as she needed a new model. Works great and caught it at a sale price. Would recommend to anyone for everyday internet use. Great picture and plenty of sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Positive review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer. I purchased 2 of the computers. I use mine fore meeting and everyday use. My son uses his for teaching and loves the flexibility and size of the PC.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The girl who helped me was out of this world. She has a huge patience and always smile and offers many possibilities. I don’t know about the item since it was a present.

    I would recommend this to a friend