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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,146 reviews
  • Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn't test the laptop because is a Christmas gift (still unopened), but I know it because it's the second one I purchase in Best Buy. Service and Pickup 5/5

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product for the price point.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price point. So far it works well. Only complaint is the artwork on the keyboard and backlighting. The illumination could have been better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dell Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is really easy to use and the i5 Processor is very fast. I really like it and would recommend to my friends. Also Dell products are usually very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I am a fan of HP products / laptops, I would recommend this product. I use it for my home office and I will recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new laptop for my wife to work at home. Needed one that could do what I needed and nothing more. Very happy with the recommendation and purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek look The laptop to tablet adjustment helps with getting comfortable depending on what you are doing. It’s a really cool overall laptop Would recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once we started it up and went through all the activation stuff the cursor arrow disappeared. Shut it down for the night and it was back the next day when we turned it back on. Very happy with this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, Quick and Easy to use and handle

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has a good battery life , Good in Look and Fast My 8 year old like and says its comfortable and easy to use . No glitch while playing games

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop heaven

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this I was do an upgrade lol my other is about 8 years old. Very pleased with my purchase. Highly recommend this computer to anyone who is on the fence

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the laptop so far.My last Envy held up almost twice as long as the previous competitors.Seems durable and lightweight and comparable to previous model.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use - has all the bells an whistles needed. Wanted to have the number pad as well. Price was reasonable compared to other laptops with more features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hard drive on my laptop died, so I needed a new laptop. Store rep recommended the HP Envoy and he really picked a good one. I really like this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops. works the way i want it too. Has ports to charge, download on card plus ubs . Only fall back is key lettering could be darker

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted an HP since my previous one was and no issues with it. That had Windows 7 and this is a 10 so getting use to that. It is light and screen bright and clear.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer for a student or someone on a budget

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great midgrade HP laptop it has the aluminum case and decent processor speeds I would recommend it to someone on a budget or a student.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-ENVY laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Had purchased an open box previously and it did not work. BB was able to swap out with this one which works great for all I need it to do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wife’s computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. I bought for my wife for arts and crafts to download and work on her cricut projects. It does what is needed. No complaints whatsoever.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is very easy to use as they are very handy, the size of the laptop very compact but still having widescreen. The i5 11th generation yields its best while on the work or entertainment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!! A great laptop and meets all my needs plus more. Love how I can flip it to stand up. Also great customer service when I purchased at store.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A great little laptop, for Windows.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a Windows Fan, but when I do buy Windows, I always go to HP. I generally find that they are the better quality product in this space. It comes with Alexa integration which, personally, I find useless.

    I would recommend this to a friend