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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1146 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the ENVY x360 2-in-1 laptop for its touch screen, user-friendly interface, and affordable price. Many users appreciate its lightweight design, making it easy to carry around. However, some customers have concerns about the battery life, fan noise, hinge durability, limited storage, and initial learning curve associated with using a new device.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 53 Showing 1,041-1,060 of 1,146 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it but need to get mouse. Touch pad is very sensitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does exactly what I want

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good choice for all the things I need a laptop for

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the HP Envy. The keyboard is very comfortable and the internet is quick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my purchase. It does exactly what I need it to do. No issues.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and compact

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop easy to travel with no issues loading software need to remote in for work

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works fine. Should have come with a mouse and pad. Have to buy one.

    I would recommend this to a friend
  • Cons mentioned:
    Customer service

    Rated 1 out of 5 stars

    Sold me a damaged laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was n very bad condition from the day I purchased it from the store I was having to go into geek squad every day for a month until they final did a device trade. Worse experience ever, the laptop crashed right in the middle of me testing and if it was for me having an understanding professor I would have completely failed out of nursing school. I kept explaining the error message to them over and over and they still insisted on sending me to geek squad because they “knew what was best” whole time I could’ve have saved myself some time had they listened to me.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    New Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop..enjoying the purchase!!..had to purchase after dropping my old one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My last Best Buy EVER.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough ports. Needed to buy a device to use Ethernet cable and printer cable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice replacement for my home computer and keeping my nursing records.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lee

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had much chance to really get into using it much so far so good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    None

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As of today it is working perfectly.i pray it doesn't have any factory fault

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excited

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had time to really play with I received fas a gift from husband.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New to hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this laptop is meeting my expectations and is very user friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP User

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 360x is a very good product but not at the best price.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not a good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing but problems. Perhaps it is something wrong with the hard drive. Been to the Geek Squad twice and still having problems with the computer. Maybe others have not had problema and like I said, it could be the drive or programs (likel gmail/google) that creates the problems.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop. A little on the larger side, bit that's what I wanted.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to run Quickbooks on. Works great for my purpose.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Electronics

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great products. Great price. Convenient locations. quick delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Usb

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it came with more than 1 USB port. Had to buy extensions.

    I would recommend this to a friend