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Customer Ratings & Reviews

Your price for this item is $727.99
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The comparable value price is $909.99

Customer reviews

Rating 4.6 out of 5 stars with 700 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers highly value the ENVY x360 2-in-1 laptop for its fast performance, lightweight design, and long battery life. Many customers appreciate the touch screen feature, while some feel that it could be heavier. Overall, customers are pleased with the performance and price of this laptop.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 700 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop has worked well so far. Love the touch screen and have had no issues.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop no issues gets the job done! Screen is amazing love the touchscreen

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, compact, lightweight and screen flips over. Would def recommend

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Super screen size and picture quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer! Fast, light and very portable, Superb customer service!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nims

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The machine is fast and i would recommend it for students or office use at any time

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Easy to work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought it would be harder to use but it was easy. Battery life last a while.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    So far is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good ,,,only odd thing was no ethernet port but fix with an adapter. Pretty fast for my needs,and it is a little loud.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice machine!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the touch screen. Easy to use. Flip/fold back to use as a tablet feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. Customer service was great. Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my dad. It's a sleek laptop that does what he needs (browsing, emails, bills, accounts, other light-computing work, etc.). However, the text on the keyboard is difficult to see during the day or in a well-lit room. (We considered getting labels to stick over the keys, but that would cover up the backlighting on the keyboard at night.) But, that's our only complaint so far: that the lettering on the keys could be improved for better visibility in the daytime.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Hp envy 360

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer and it’s very fast. I love the touch screen capability.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good computer, but upgrading to 11 was horrible!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience has been excellent with this computer. No probs at all in the 7 months I've had it. But when I tried to upgrade to Windows 11, 3 months ago, everything on it slowed down terribly. Luckily, I was able to go back to 10. But I'm very hesitant to try upgrading to 11 again, even tho I see it's now being sold with 11 . . .

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow! The touch screen is awesome :) Still learning it :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs Josine Beyer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zach is a gem, not only professional but personable as well. He walked me through what I need to know on this computer and also helped this 63 year old with disabilities fix my tv. I rely on this tv for my sanity and he was so kind to fix it for me but now spectrum has screwed something up I can't get out of parental control. This laptop has a beautiful screen and easy use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has a fast start up and plenty of speed for work and kids homework.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop is super convenient to user! Love the speed! A must buy!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best laptop I've ever owned. Love that it's touch screen

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop love the touch screen , will good good for home schooling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plenty for me....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm still getting everything "IN" it, but I like it. I am not computer savoy, but luckily I have a friend Plenty of speed. Still getting use to no mouse, but I'm forcing myself to try to wok with out it If your worried, Don't be. But Its seems the battery use doesn't last overly long. Watch it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I wish it worked better.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought my ENVY 360 laptop in July 2021 because I loved the one I had before that. It was the same ENVY 360, but the previous model. I have had many problems with it. I live in Mexico, so I took it to a Best Buy in McAllen, Texas and the Geek Squad worked on it. I went to pick it up and it worked for 1 week and now and then I have some of the same issues.

    I would recommend this to a friend