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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 657 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and light weight as significant advantages. Positive feedback also highlights the performance, RAM, and storage capacity. However, some users cite issues with the hard drive and limited number of USB ports. Concerns were also raised regarding the operating system's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 657 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop ever!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new laptop and I thought windows 10 and touchscreen. This laptop has everything!! Would definitely buy another.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my laptop, great keyboard action

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this laptop, the screen is a great size, the keyboard has great action and feels more like a real keyboard. I love the touch screen too.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great for college student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop nonstop since I bought it. It is super convenient and lightweight so I have no trouble carrying it around campus.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My antique finally slowed to the point of total exasperation. The speed on this laptop is really amazing. Screen is clear and sharp. Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for school

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has amazing features. I used for schooling and loved it. Runs great. Easy to figure out and it did everything I needed !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful screen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible screen resolution and I love the sleek design. I especially love being able to flip the notebook over and turn it into a tablet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice lap top

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my wife she loves it compact and light ! Does everything the whole family wants it to do ! Good computer for the price !

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    No problems here

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the computer for work and school and have had no complaints this far. I love the touch screen! :)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs special mini lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not just any Kensington lock will work. This laptop has a Kensington Mini Security Slot. This requires a MiniSaver Lock which is hard to find. It features CLEAT locking technology. Stores don't carry it. Found it on Amazon but there was only one type to choose from. Kensington 67890 KMW67890. $45

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product for my girls college work. The processor was the deciding factor for our needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    so far I like the features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features, touch screen, flip screen are all new and fun. The whole experience has been good so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great computer that meets many needs. Not a fan of Windows 10 though - not much you can do about it!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I owned a MacBook Pro previous to the hp envy, and I am not going back! I was surprised at how much I loved this computer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then my MacBook Pro

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a MacBook Pro and it crashed. Bought this for less then half the price of a MacBook and I like it even more! Great product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very useful for presentations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has very good features. It's amazing to use it as a tablet and as a laptop. It's easy to use and find different apps.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love this laptop.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. Big enough screen and love the touch screen capability and the fact that you can use it like a tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Does exactly what I need it to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thin, easy to carry, not a bad price, happy with it overall

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Very Pleased with my purchase !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the computer I purchased . Overall for the money spent and what I got I am very happy with my new laptop !

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Not the quality that I am used to from HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this computer for small business and it runs well. I have typically not had any issues with HP but this hard drive failed after 6 months. It was easier for me to purchase a new solid state drive rather than use HP's slow warranty service. And, they would not provide the old drive if I wanted to attempt to recover the data.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    I really like it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter recommended it and so far so good for my needs. Good quality picture. Good size screen to watch shows on it too.

    I would recommend this to a friend