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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 657 reviews

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91%
would recommend
to a friend

Customers are saying

Customers frequently mention the touch screen, ease of use, and light weight as significant advantages. Positive feedback also highlights the performance, RAM, and storage capacity. However, some users cite issues with the hard drive and limited number of USB ports. Concerns were also raised regarding the operating system's user-friendliness.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 657 reviews
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    College Choice Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandson picked this model to take to college. It was a gift for him. He thinks it was a good choice. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Good Computer, quality touchcreen

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never gotten a computer with a touchscreen before, its definitely improved web browsing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Lots of power

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great buy so far. Very fast and have had no issues with performance. The extras have not been an issue yet either.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    It is a solid laptop for a full time student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a solid choice for a student who will use it daily. Very fast and have not had any problems with it yet!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    quick and plenty of storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am completely satisfied with the hp computer. it has plenty of storage. quick response time, excellent sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great work computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend uses this computer for insurance claims and is traveling quite a bit with it. He has had no complaints!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great new laptop!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does so much more than my desktop. It's my first purchase of a laptop… It's very versatile and very quick.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my HP has been a good purchase. I am still getting used to it, but it works fine.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer, its has a lot of great features and i get my work done much faster

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lap Top Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to learn this computer relatively quickly. I am not real computer literate and have done well with the HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Works very well. Great battery life. Would definitely recommend this item to friends and family.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    I like the versatility

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like being able to switch from laptop to tablet. Love the touchscreen capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    AMAZING !!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a computer of great quality for college. So happy of my purchase its fast and dependable. Worth its price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Everything I need

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New to using Windows 10 but was able to quickly catch up with the tutorials on the laptop. Outstanding purchase !

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is easy to use even for someone of my limited abilities. geek squad was very helpful with settup.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great laptop/tablet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. It is perfect for all my needs. I am a real estate agent and it goes with me in my showings

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great Computer for Home Business

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for working on real estate forms. It is very fast and will do anything you want to do.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with my computer it is working fine so far I will definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer for college

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has been great as a busy college student. The touch screen and 360 screen has been great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for college academics maybe not for gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's Surface tablet just could not do what he needed for college so he came home his first weekend away and we did some quick research. This model did not have the advanced gaming capability he wanted (not a parental priority) but it could do everything he needed for school, and could handle some gaming and streaming. Best Buy also was offering a college discount on this model.

    I would recommend this to a friend