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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,798 reviews
  • Rated 5 out of 5 stars

    Easy to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size and easy to carry. Our one we replaced was a HP 17 inch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, good for business, graphics, and kindo of business softwares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my kids school projects and for myself. Will definitely recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PERFECT LAPTOP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything I need and then some ! the delivery was right on time as well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ...............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop with high performance Intel i7 10the generation chip & 512GB SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to take with me on the go. It was super easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    inconsistant power key

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    sometimes the power on and off key would work and sometimes it wouldn't

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop to handle photoshop and my photo editing needs it works great.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    This is a loud laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend anyone purchase this laptop. I had it for less than 1 month when the fan started getting loud and staying on constantly. There is this constant kind of high-pitched whirring that I can hear across the room (and beyond) when the laptop is on. The sound doesn’t go off. I thought maybe I had a dud and sent it back to HP twice for repairs. HP finally decided to refund my purchase (minus $100). I didn’t have this problem with my previous HP. The repair rep said the 360 is louder than other laptops. It’s too loud for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice on this laptop the cashier explain the futures in detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works really well, and we are happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP product

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lean on the laptop, I use it to do my work and do my classes online

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Student Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded daughters high school laptop to this one and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waaooo. Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop. Excellent screen. High resolution. Soft tap. Modern. I love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I was looking for. Definitely would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am having a great time using my new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is amazing. So far I am able to get done all the things I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been an awesome computer...highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP has created the perfect business laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need in a laptop for mobile work capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Great battery. I use mostly for photoshop and Graphic design.

    I would recommend this to a friend