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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 109 Showing 2,161-2,180 of 2,798 reviews
  • Cons mentioned:
    Fan noise

    Rated 1 out of 5 stars

    This is a loud laptop!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do not recommend anyone purchase this laptop. I had it for less than 1 month when the fan started getting loud and staying on constantly. There is this constant kind of high-pitched whirring that I can hear across the room (and beyond) when the laptop is on. The sound doesn’t go off. I thought maybe I had a dud and sent it back to HP twice for repairs. HP finally decided to refund my purchase (minus $100). I didn’t have this problem with my previous HP. The repair rep said the 360 is louder than other laptops. It’s too loud for me.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent graphics

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device, good for business, graphics, and kindo of business softwares.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my daughter who is a photographer and she loves it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and worth the price. Would recommend this to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for college!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and easy to take with me on the go. It was super easy to set up

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice ...............................................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop replacement- Excellent

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for my needs. It has all the characteristics I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer and it's great quality!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice on this laptop the cashier explain the futures in detailed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waaooo. Excellent

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Laptop. Excellent screen. High resolution. Soft tap. Modern. I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    College Student Approved

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded daughters high school laptop to this one and so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am having a great time using my new computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease of use is amazing. So far I am able to get done all the things I wanted.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP has created the perfect business laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything I need in a laptop for mobile work capabilities.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My favorite

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality. Great battery. I use mostly for photoshop and Graphic design.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has everything I was looking for. Definitely would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop runs very smoothly. Battery life is good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice compact computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have enjoyed learning how to use all the new activities on my new computer

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super easy to use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fun and easy to maneuver makes my old laptop look like child's play

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great battery life! I love the computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great! Battery life is great, and I overall really like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has good build quality, not sure if it's upgradeable for future use.

    I would recommend this to a friend