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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,798 reviews
  • Pros mentioned:
    Performance, Price

    Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not a computer geek I wanted a reasonably priced computer that packed the punch I neednfor everyday use. I believe I got that!

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great all-in-one!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the laptop is lightweight, has a numbers section, has a lighted keyboard, and is touch screen. Very easy to use for browsing the net.

    I would recommend this to a friend
  • Pros mentioned:
    Performance, Touch screen

    Rated 5 out of 5 stars

    Best laptop for everyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop by HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane. It's worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it very long. But so far I love it. Graphics so clean, has good speaker on it, love the option to turn it into a tablet. So convenient. Wish it came with a pen, but not huge deal, so not wolling to take away a star for that. Love the touch screen option and can tell going to yse that often. Bought it majority for school. Glad made this purchase. So far don't see any downside, but again only had it about 3 days now

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen
    Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Amazing PC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop with an exceptional touchscreen. I love the integrated finger print sensor with only downside of the fair battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Amazing performance!!!!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP 360 Envy laptop with colorful display, solid performance, great design and great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great for students

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the envy x360 line. These are solid laptops, clearly built to last. My last one was from 2018, and I only needed a new one, because I dropped it and destroyed the hinges. Again, a really solid line of laptops. Great specs, good price. The 2-in-1 is what you make of it. Though a bit awkward at times, because of size, the reality is that this is a laptop first and can be like a tablet second. I will note that I bought it on sale during black friday for about 300 less than it's usual price.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Wonderful So Far!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP ENV x360 is performing beautifully. I'm still getting used to the keyboard, which is different from my previous Dell keyboard in that the keys are positioned a bit differently. It seems faster than the old Dell, even though both have i7 processors. It is smaller than the Dell, which was billed as a 17" display model, but the display space on the screen is the same as that on the Dell. This machine is also lighter than the old Dell, so it will be a bit easier to carry. Overall, it is a great device.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    step into the future

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fabulous laptop. Very fast, no glitching, no waiting, bright screen, Sometimes I may have like 25 tabs open on my internet and 3 different excel spreadsheets and 10 word files...don't judge me! LOL It handles everything. Most importantly I transferred my photo collection to this laptop. It's a serious collection, and it only took me a short time. So fast! Love it. Also love that you can flip it around and watch movies and it has a touchscreen, although I haven't had much time for fun stuff yet....one day....

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Great computer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this computer! I had my previous HP laptop for 4 years, so it was time for an upgrade. Everything has been running smoothly so far, the fan is only somewhat loud if the laptop is plugged in and running multiple programs, or if it is not on a flat surface getting enough air. I love the finger-print sign-in feature! It makes accessing my computer super fast and the computer boots up in seconds from being off. The tablet mode is really cool and the sound is fantastic! This laptop was well worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had been using a Toshiba satellite for almost 8 years now, gave put so needed a replacement. I purchased the asus vivobook 15 with the secondary display in the toucpad. but meh it was alright. I replaced it for this one and oh my. Great laptop overall finger scanner is fast and efficient. the screen is well illuminated true colors overall. the number keypad is well and keys are really good. the touchscreen adds an additional perk to this specially folded as a tablet. over all perfect laptop for business and home use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great for the price!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is really nice for the price point! The battery life lasts several hours, the display screen is huge, and it works pretty fast. My one complaint is that I bought this laptop only about 4-5 months ago ant have been using it pretty regularly since for online classes, but I have recently been having issues with the screen blacking in and out while the laptop still runs.

    I would recommend this to a friend
  • Pros mentioned:
    Fast
    Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Battery life is a huge disappointment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s a nice laptop. It’s super fast and lightweight, however the battery ruins the whole experience. I really wanted to love it, but it defeats the purpose when you can only work for only 2 hours and have to charge it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price, Touch screen

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have three of these and they are wonderful! Simple as that! Good price for a touch screen and has all the bells and whistles.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight, Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight and the touchpad is very easy to use. Although I haven’t fully used the touchscreen yet, it has also been easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP is great it's supper fast and awesome. Very easy to set up and get going with it. Great for business and personal use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer. You can always trust an HP product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It has a big clear screen. I love it has a numerical keypad on the right. I do a lot with numbers and accounting. I also love the lighted keyboard for working at night in bed, it is easy to see. I also like the way it folds down to a pad. Last but not least, I love the memory. 12 GB Best Buy always has the Best Buy’s, what I do hate is that I paid $100 more and it went on sale the next day for $100 less and It all happened at BEST BUY. Shouldn’t I get my $100 refunded????

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally set up today. Setup was so fast & easy! Love the design & was excited about the keyboard lighting up...cool bonus!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great for students and office work!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked my new laptop, so light weight, faster with extra 32GB octane - touchscreen and flip features are wonderful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for my home office needs. It boots up lightening fast and navigates to my files and the internet with ease. Not being a techie, this was so easy to set up and configure. The display is crystal clear and the speakers are, too. Downloading Office 365 from my MS account was a breeze. Its flexibility as both a laptop and a tablet is an added plus. It's lightweight and thin, yet well designed and constructed. It's a very good investment!

    I would recommend this to a friend