Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 10 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Your price for this item is $799.99
Clearance
The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 2,798 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son Mac stopped working and was in dier need of a new laptop for school. I researched and saw this one and got it for a great price as well. Its a touch screen and flips as well like a tablet, which I had no idea it did. He is absolutely enjoying the features along with the graphics and ability to do school work and gaming on there as well. Awesome choice.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great Computer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer as this was my replacement for my previous computer in which the screen scattered because of a broken hinge. I love this computer and keeps up with everything I have including school work! The one problem I have noticed is the fan is loud when on the charger. This issue goes off and on. Overall, the computer works great!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop for work or play.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the design. The speed is everything I was looking for in a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Touch screen

    Rated 5 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer! Fast speed and easy to use. Love the touchscreen!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Overheating

    Rated 3 out of 5 stars

    Love the new features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was a great size and has alot of good features. The camera was a bit blurry for my taste and when charging while using it would over heat. Short battery life. While on zoom meetings it would glitch a few times. Aside from these defects everything else was perfect

    No, I would not recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Beatiful laptop good price and good specs

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    So happy with my HP Envy 360° 2-n-1 laptop!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly, light weight and I love that I can change from laptop mode to tablet mode! I opted for the model with the fingerprint lock and I feel that was another decision maker for me! I’m able to do all of my school work and household needs with ease. I highly recommend this laptop to anyone, even those less etch savvy than others!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Nice laptop but has issues

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not the easiest computer to navigate. In general the computer has nice features for the price. For the novice computer person you have to know how to get to the online manual to figure out what’s what to get where you want to be. I’ve had many computers in my lifetime and I never needed help to get started but with this one I did.

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Fast and easy. Very lite and easy to carry

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Exactly Perfect!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, love! Fast, versatile, sleek, and great battery life!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Faster than expected

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very fast and reliable. I've been looking for a laptop for a while now, I couldn't make up my mind until I finally went to best buy just for the sake of comparing different prices but when saw this laptop I find everything I was looking for in a laptop. Speed, performance, battery life, resolution. Just exactly what I've been looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    EXTREMELY IMPRESSED

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! Definitely the best personal computer I’ve ever owned or used! I got this laptop for school use and I’m so happy with it. The picture quality, speed, sound, user ease, and battery life of this computer are unmatched in my opinion and experience. I love it so much! I love the fingerprint unlock feature too! 100% best purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Working from home

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I am able to teach from home using Google classroom. It has a good camera and decent speaker that I was able to see and hear all my students clearly. The touch screen is a nice feature and helps move with ease. I recommended this laptop to 4 of my fellow teachers who also loved it.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Quick laptop

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a quick and efficient laptop to replace my old HP laptop. So far, I could say it is a great laptop for college students. I have noticed that the sound it's better than my old computer. However, one bad thing is that it is a little noisy from the fan and the gums under the laptop are not "high" enough to let the air circulate.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent Laptop!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is quite possibly one of the best Laptops I’ve owned. I had a brand new 2019 MacBook Pro before this and when I started having to run several programs for school (I am a junior in college), I noticed it was lagging a bit. This laptop run very well and I love the touchscreen/table capabilities. I highly recommend this product for college kids.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    very good to work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an elegant design laptop, fast, very comfortable to work

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer about 1.5 months ago and it has everything I need to work, study and Sunday Zoom Calls with the family from all over the world. Still getting used to the keyboard and the mouse pad being so close to where I rest my hands, but overall this is a GREAT purchase. It has all that I need and is superfast. Glad I purchased it!

    I would recommend this to a friend
  • Pros mentioned:
    Fast, Lightweight

    Rated 5 out of 5 stars

    Excellent choice! Speed!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lightweight chassis Fast performance Battery life Bright screen

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 4 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this Laptop, the reason for the 4 stars is because the laptop gets Extremely overheated And it’s a bit scary. The overheating started this week, a month after I purchased the laptop. I had to buy a fan to cool it down because I thought it was going to fry. The fan works and it keeps cool. FYI I have the laptop on 9 hours a day.

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    Great picture and portability

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality of this computer is great! I love being able to rotate the screen 360 degrees and the battery life has been great so far! I will say the only reason I did not give 5 stars is due to the sound quality. The volume is not very loud when turned up all the way and the fan to cool off the computer is extremely loud!

    I would recommend this to a friend
Sponsored