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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 2,798 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Nice laptop!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, reliable, fast and light weight convertible laptop for home use. My whole family uses this laptop for a variety of jobs from streaming content to light gaming to Office applications, and it has been performing exceptionally. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value for the Money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wife needed a new laptop so I went with this one after about a week of looking at a few in this size range (14"-15"). Her older Lenovo Yoga Pro is on the fritz, though that one has served her well for the past 5 or 6 years. So far this HP has been really nice. She doesn't really care about tablet mode so no big deal there. The screen, track pad, and keys are nice and typing on it is nice. The 1080p screen is a nice welcome since the Yoga had one of those ultra res screens and some apps didn't support it so they would look super small. I don't care for bloatware and thankfully this doesn't have much to uninstall. Overall a pretty good value for the money compared to other laptops with similar and even lesser specs. The only thing is that when it's closed, there's some flex in between the hinges. Not a big deal and I just happened to notice it. Shouldn't be a problem as neither of us would be squeezing it when it's closed.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Havent had it long but so far everything seems to be great. Just wish it would've came with a stylus or a keyboard cover when using it in tablet mode. It was easy an easy setup. I love i can use my fingerprint to log on and that I can synchronize my cell phone to my laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent for Office, Video, and Moderate Gaming

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very happy with the purchase. The hardware/software has no problem keeping up with multiple office and school tasks; and my kids think its a great gaming computer as they play Minecraft with their friends. Really like the backlit keyboard when working in dark rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love this computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got a pretty good student deal on this computer thru the best buy student membership. I use this laptop for school, and it has not disappointed at all. I don't use it it tablet mode to much, because the size of the computer I chose makes it a little heavy, but I knew that going in after reviewing everything. I would much rather have a bigger screen to study with. The touch screen is nice, and the speeds are great. I use it every day and have not had an issue at all. The battery life is pretty good, although I don't have anything to compare it to. I'm not tech savvy at all, so this computer is perfect so far haha. I do wish it came in other colors, and it does get dirty easily. I may look into buying a skin for it to help protect it from scratches. (from my wedding rings, bracelets, accessories and cats who i can't keep off of it. I have been able to rub the scratches out so far, but I'm worried it will get a deep one one day.)

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 4 out of 5 stars

    It is an easy to use computer with all you need.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would give this computer and overall good rating. Sometimes when the fan in the computer is going it is very loud and can be distracting. Other than the noise of the fan, it is an excellent computer, easy to use, and has all you need for whatever your needs may be.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very Happy with this Purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is lightening fast and a great value. I've had for 6 months now and it's still working great. My only issue is the rubber pads on the bottom are beginning to come off. I think the speakers should be higher quality, but I almost always use my earbuds anyway.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on a deal for 700 which is absolutely fantastic but at 850 I believe this is still worth the money. The only negative this computer has is its limiting 250 nit screen. Its completely fine unless you are outside but still... its at the very low end of the spectrum.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Overall good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good computer. I like the screen size and the touch screen. I’ve alway had Mac computers, so l am still getting used to navigating windows. The computer is a bit heavy and sort of bulky, but is sturdy. As others have noted, the fan can get a bit noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    College Bound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my son who begins college this month. It was more than I wanted to spend, but seems like it will be perfect to get him through four years of school if not more. He’s very happy with it and loves the touch screen. Overall, glad I got him a solid laptop!

    I would recommend this to a friend
  • Cons mentioned:
    Fan noise

    Rated 5 out of 5 stars

    Good overall laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I haven’t had any issues with my laptop! Runs smooth and load times for programs like word and PowerPoint are fast. The option to turn off camera and mic are nice. The fan can be visibly heard at times but doesn’t last for long and not that loud compared to other laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally don't write reviews, but have to admit that from all the cheap laptops y have bought trying to save money, this has been one of my favorites. I am so in love with this. So easy to use, i have children so I like that finger print unlock! I can't wait to buy my pen.

    I would recommend this to a friend
  • Cons mentioned:
    Overheating

    Rated 2 out of 5 stars

    You pay for what you get!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my first purchase of a HP product. The online transaction was fast and the representative was helpful. Visually the device is very pleasing to the eye- Sleek and Modern. I love the option of switching from tablet to computer mode. However, the device gets extremely HOT! So hot to the touch that I often have to revert back to my old faithful DELL. After researching this particular model there are several reviews that states overheating is normal for this device. With that being said, I’d invest in a product that doesn’t malfunction when used for an extended period of time or while charging.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter because she is taking 2 college classes during her senior year, she absolutely loves it! It's a whole lot faster than her previous laptop. Even when the WiFi is slow on our cell phones, the laptop doesn't skip a beat!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect laptop for me

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect laptop for me and I got it on sale. It's so much faster than my old one that was about 4 years old. I will probably go with a 17" next time because this one is hard for me to see. I bought a 32" monitor so I usually don't care about the small laptop screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    a good hp laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for m husband as his finally died, IT was at an affordable price and offered a big bang for your buck. its very fast and quick to power up. No issues or complaints so far. He's enjoying this one much better than his previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    winner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for our daughter as bday gift and she is beyond excited. she set it all up on her own in about 10-15 minutes and has been on it pretty much every chance she gets since then! she loves it! she watches Netflix on it, games on it, talks to friends, etc, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Good HP ENVY

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer with internal storage, good battery life, easy to transport, fast speed, light for carrying, screen brightness is good, touchscreen works as expected. Tablet mood is plus too.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP ENVEY x360 is awesome!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    would recommend this product to those who need a touchscreen. This replace my older version with the sae operating capabilities. Not enough can be said for intel CorE i7. It cost more than I wanted but you get what you pay for and I am on computer literal.ly all day

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great Computer....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased The HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop - Intel Core i7 - 12GB Memory - 512GB SSD + 32GB Optane - Natural Silver..The laptop has everything I needed and some great surprises. I am very pleased with my purchase and would recommend this laptop.

    I would recommend this to a friend