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Customer Ratings & Reviews

Your price for this item is $799.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 2798 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the fast performance, touch screen, lightweight design, and reasonable price of the ENVY x360 laptop. They appreciate its speed, clear display, portability, and value for money. However, customers are negative about the fan noise, average battery life, weight, overheating issues, and limited number of USB ports. They mention that the fan can be loud during normal use, the battery life could be better, it is heavier than expected, it can overheat when charging while in use, and it could use more USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 99 Showing 1,961-1,980 of 2,798 reviews
  • Rated 5 out of 5 stars

    Love the new laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with this product. It's got a good feel and is very nice. Would recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful experience

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery was on time, easy tracking and the young lady who dropped it off was very friendly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really Good Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really Good Laptop. Bought it for my teenage girls and the love the diversity it gives.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Don't like the light blue lighted key board. Makes it hard to see.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. I love HP products and this computer will keep me loyal, love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tablet or laptop style

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! The 10 key is a must! The picture quality is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I took it to the geek squad for set up. I got it for school. Works good and plays good vedio.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this product. Its working perfectly fine and you will not be disappointed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite surprised with the power of this device with the storage and memory for the price!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ENVY x360 2-in-1 15.6" Touch-Screen Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ENVY x360 2-in-1 15.6" Touch-Screen Laptop is a fine laptop at fair price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light, bright screen, long-lasting battery, touch security function is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what I need

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy team was great in helping me choose this laptop. It works great for what I need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son uses it daily at college and loves it. It starts up quick and has good battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New HP Envy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it so far! I previously had a Mac, and actually prefer the envy! I’m hoping it holds up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Xmas gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for our daughter who is going into graphic design. She loves this computer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great. It’s easy to maneuver. The screen is bright and the colors stand out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and set up was a snap. I have to get use to not using a mouse though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for travel and flr kids

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a child and it is good for classes and great for traveling thanks to its small size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and a great upgrade from the previous version HP laptop that it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my choice. It mirrors my previous computer with ease of use.

    I would recommend this to a friend