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Customer Ratings & Reviews

Your price for this item is $839.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 1,189 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good laptop for the price. The fan doesn't run as long as my other Lenovo laptop. And it also has Wi-Fi 6 so I get better wi-fi coverage in the house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michigan Gal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer. I had to have it ordered it was inconvenient that i had to wait for it. The gentleman that waited on me was very nice, but he kept wanting me to buy a cheap computer. I finally let him know that money was not a problem. Just because I'm on SS everyone thinks were poor. Listen to the customer. What I wanted in a computer was expensive but worth it. the only thing i did not like about the HP Laptop was when i turned the light on to see the keys it was light and could not see the keys very well. Plus a few things stick a little. Over all I really like this HP

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I loved my service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I received excellent personal service when I bought my Envy x360 m. I first bought another Envy which I had to take back only because the keyboard was difficult to see as it was all black and the reflection from light threw me off when typing. I exchanged it for this one, with a silver keyboard. It also has Intel Core i7 which I preferred anyway to AMD. The only thing I didn't like was something the store can do nothing about: I'll have to take both this one and my old laptop in to have everything transferred, which they said takes 2 days and I don't want to do without it for that long.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I am Very happy with my HP ENVY X 360

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched this laptop for weeks,great graphics and super fast internal speed. This laptop is slim and very well built,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of my best decisions

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! My old laptop was running so slow making it very hard to watch videos, browse the Internet, online classes and so forth. This laptop is a life saver.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It is replacing a 10 year old HP laptop which was great but not any longer. Those new one is fast, light and I adore the touch screen feature.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was looking for a laptop to purchase at bestbuy the sales associate suggested this computer. I’m so happy that she did. This computer moves fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MN from NJ

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very satisfied with my new laptop and really like that it is convertible. It is very user friendly. And I am enjoying the operating speed of the system .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    40 and going back to school

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't bought a new laptop in 10 yrs and this hp has got it all. Fast, smooth and very nice looking. Took one star off as I had to by stylus separate. For the price of this laptop it should come with one.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Birthday present

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased for my daughter as a Birthday gift. She raves about the ease of use, bright detailed screen, speed and memory. She is very pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Work or Home Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this as an early Christmas Present for my Wife. She Loves It!! Great speed and ease of use. A great laptop for work or home. Highly Recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    I love it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It works so nice. It is fast and boots up very quickly. The camera is nice for zoom also. I really recommend this laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 5 out of 5 stars

    smaller but still a great envy computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to the smaller version of the Envy as I had the 17' one previously. So far so good, just wish it had more usb ports like my bigger one.

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 4 out of 5 stars

    Great computer but fan got loud quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for regular use but felt the fan was too loud when running music dj/production program. It was an open box item so maybe that could have something do to with it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Won't last very long!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would be careful purchasing any HP 2-in-1 laptop. I purchased a similar model as this a few years ago and it now sits on my desk as a "tabletop" connected to a separate monitor. This is because after about a year, I simply closed it and the screws fell out of the left hinge causing the display to crack. Before you think this is due to mishandling - I never used it in the open 2-in-1 configuration, and did nothing but gently open and close it the entire time I owned it. Of course, it was just out of warranty, so I now have a very expensive piece of junk that I can use only if it decides to turn on. If it doesn't, I have to pry open the lid just enough for the ON button to work. In fact, I still have every other laptop I ever bought, ASUS, Dell - they. all. still. work. I saw another review about loose hinges.....this is about as loose as you get. Save your money and buy a Dell or anything else. This is absolutely the worst computer I've ever owned. I tried to contact HP on their website, but they have no option for email etc.... I'd give it negative stars if that was possible.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Nice 2-in-1

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super functional, light and easy to use. Fast processing. Great for productivity software. Great machine for the price. Lots of features and fun to use.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    GREAT!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited when I purchased this computer and even more so when it arrived. performs great, fast, efficient and everything i need for my everyday work!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP still unbeatable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop, superfast and loaded with features. I could not find it anywhere that available and convenient. Forget Amazon Best Buy is Best.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    This

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love this computer. I use it all day for work and it has definitely done everything I need. I do wish the battery was a little better.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Laptop touchscreen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and good quality, love the way it syncs with my office desktop computer. The touchscreen makes for quicker search and review of work.

    I would recommend this to a friend