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Customer Ratings & Reviews

Your price for this item is $839.99
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The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 1,189 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, lightweight, and overall excellent laptop! I had a Dell before and was hesitant to switching to anything else but so far, I'm loving this HP!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, user friendly and with a lot of new apps to help with your work. I'd rather had it in gray or black but silver is fine,

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! I upgraded from my old HP Envy and this one is great! A lot of cool features and great programs. Touch screen is amazing!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. Love the biometrics (finger print reader). super fast. all the new features including Your Phone is useful. I recommend it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Envy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vibrant picture/video, user friendly, great speed, still learning how to use the 2 in 1 touch screen. Great sound system for a laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Nice and fast!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting use to the keyboard, but I really love the wide screen! Easy to go between my Surface and this computer. Very happy with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Envy with SSD drive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! I had the same computer but not ssd and this one is way faster. Love the fingerprint to sign in. Awesome computer, no complaints at all.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Envy Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, very user friendly for someone not very tech savvy. Walked me through all of the set up steps and synced up to my phone with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP 360 Amazing

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop purchase I've made EVER! FAST and has so many options, you won't be disappointed! The 360 feature is awesome too!!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    Good computer good service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is as expected and Best Buy was a pleasure to deal with as compared to other organizations. I will do more business with Best Buy. The envy is fast, capable and dependable.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer! Able to run excel and internet browser and QuickBooks all at the same time. Love that it is touchscreen and can be tablet

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 4 out of 5 stars

    HP Envy Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a very good laptop with great speed. You do have to get used to the backlit keys as certain times of the day the keys are a little difficult to read whether backlit or not.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bomb laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop so much! I would definitely recommend it to someone. Has every feature a person could ask for. Very smooth and efficient.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had for a few weeks and My only complaint is the battery life is not as good as my previous HP Envy. Other than that it’s been gear so far!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stress free in a stressful situation.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased an HP envy computer in February. Our old HP Pavilion laptop just gave us the ‘imminent hard drive failure’ notice. Off to Best Buy we go, stressed out. We had an excellent experience at Best Buy with the sales staff. They took away our stress, were able to recover what was on the old HP hard drive and got us back up within one day with our new HP Envy. We can’t say enough about how great the service and staff were with us. Our sales person was Jacob Phillips at the Champaign store. Very good young man.

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 3 out of 5 stars

    Loud fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned this computer due to its loud fan and feeling like it was overheating just sitting on my lap. The computer worked well otherwise.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    So far great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far works really great, was very easy to set up! Very happy with the speed of boot up and use.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    My ENVY

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size, fast, lightweight. Super easy to install and start using it. My only comment is that only has one regular USB port. Rest is great!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Lightweight and fast

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is so lightweight compared to my previous 17" HP. LOVING that ! Runs fast and quiet would definitely recommend to others.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for her post-grad work. She loves the screen size, lighted keyboard and speed. It is perfect for her needs.

    I would recommend this to a friend