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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 1,189 reviews
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine, lightweight, powerful, fast. I have to have a number pad, accounting days, and backlit keyboard is a nice feature.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Powerful Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is fast and the graphics are wonderful. I love the sync with the phone. The keyboard is well lit and key touch is great.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    My HP Envy Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my new HP laptop. It's much faster than my previous computer {a Dell laptop that served me well for many years). ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New computer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a new computer so it will take time to learn all the new things. Still can not find my pictures. I do like the new computer

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues. Sleek, Stylish, Fast enough for our common needs (we don't do any gaming or video editing).

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    krane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does all the things I expected of it. The speed and the ease of operation are both things I appreciate about the Envy.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Sleek, Fast, Geeked.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is FAST. It looks and feels well-built, has a touchscreen and fingerprint scanner, and sounds good. Did I mention it's fast?

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek thin and light weight. Touchscreen and mouse capable. Great features. Not Loaded with unwanted programs and advertisements

    I would recommend this to a friend
  • Cons mentioned:
    Usb ports

    Rated 3 out of 5 stars

    Difficulty using USB ports

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thin case makes it very difficult to insert a USB connector into the USB ports, and the power cord gets in the way of one of the USB ports. Windows configuration during setup forces use of a Microsoft Account, making it difficult to use local Windows accounts when that is what you prefer. Mouse click action by rocking the touchpad is awkward; separate mouse buttons below the touchpad would be preferred.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better than my last computer. I like this brand. It's also a tablet. It's fast. Lots of memory. Overall, a great decision.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    HP Is Still #1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I made in 2021 thus far. The price was reduced significantly during a weekend sale. Perfect for my 8th grader

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is perfect fast and a lot of space to save data. Also love the feature that you can use fingerprint to unlock laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast and reliable. Im not a gamer so I'm not sure how it would handle gaming. Over all I'm satisfied with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replaced my other HP Envy through my service plan. The last one had a defect in the way that they manufactured the hinges so when I flipped the screen from tablet view to laptop view the hinge separated and the screen cracked. This has been addressed by HP and does not look like it will be an issue with this model. I was very pleased with the way that the Geek Squad manager in the store assisted me. I will go to Best Buy again and again for all of my electronic and appliance needs.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Loving my New Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop, especially the Touch Screen. I enjoy live streaming Live TV on it as well. The picture is so clear.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Boots up very fast Only has one USB port. Works great for zoom meetings

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    So Far, Wonderful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my wife. She loves it, but she's only been using it for a couple weeks. Very easy to get up and running. FAST.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 4 out of 5 stars

    Workhorse

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working machine and so light! Had an old Envy laptop before this and that was about 10 pounds ds...this one is super light and a super workhorse! Love it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    FAST machine but downgraded camera

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would have given five stars but for some inexplicable reason, HP DOWNgraded the camera to a lower resolution on this model compared to the what was in the same model previously. Must be because so many of the online video meeting services limit resolution to 720p to conserve on bandwidth. However, all of the other upgrades made the choice to opt for the newer model easier. This machine is very fast and stays cool and quiet under heavy use. Absolutely gorgeous screen clarity and color.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Lightweight and perfect for my needs. I previously had an older Dell Laptop but this runs circles around it.

    I would recommend this to a friend