Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 31 Showing 601-620 of 1,189 reviews
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Heats Up. Poor Battery Life

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so excited to get this Envy x360 laptop. It heats up with light usage, specially when is plugged. I had an issue during a zoom meeting. While sharing a video, my screen went black and glitched for about 20 seconds, which concerned me. Battery doesn't last more than 4 hours. I am taking it on Monday to be checked and if nothing works, I will exchange it because I really like the laptop or definitely return it and get something else. As is right now, I am not enjoying using it. It is fast. It looks so nice. It feel so nice. But those two issues make it go down on the stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my son for Christmas it is exactly what he wanted and needed for college. His roommate in college had the same one. Finger scanner is a plus and a great camera for Zoom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    upgrade

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    exchanged a previous computer for this one. Like this one much better. exchanged to get one I could turn into a pad type. I did have to pay the difference for upgrade

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is tops! It is very fast, easy to use, and allows for several tabs open at the same time. It is the best computer I have had, allowing for much multi-tasking efficiently. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love the HP Envy brand

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. My last laptop was also an HP Envy. The price is right and the features you get are pretty good. My only regret is that I didn't have enough money to buy the 17" instead.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly Envious

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Laptop is state of the Art I truly enjoy this unit I love the finger touch sensor for on and off memory control its features are a prefect fit and easily adaptable and functional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Computer.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. I had the geek squad to transfer my data from 2 other computers to this one. The service was great. They only keep it a day. They were polite and knowledgeable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent work computer

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what I need it to do. Fast enough for Photoshop and Illustrator. Good work computer for basic graphics work. WiFi does disconnect a lot and seems to have trouble connecting. I need to bring it in and see if it’s the card or my service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer purchase

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought am HP computer. I got great help from the sales person. The computer is everything I need. However, I have always had Dell computers in the past. I still find them easier to use.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Computer make noise

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi! I'm going to bring the computer o Best bay store to check because started to make some noise and is too havy. So I'm going to bring for the store. And check if is possible to change.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever had. It’s extremely quick and reliable. I have not had any issues with it. The quality is superior all the features are everything I’ve wanted and needed in a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best return exchange ever!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Totally what I was not expecting! I can't say how much better this is than the previous laptop. I came in to return a Nitro that kept rebooting and found this in the unbox case. SCORE!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy x360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of best laptop i have experienced. I honestly recommend this model. It has very smooth touch and very quick. I’m going to buy one more for my sister. I already bought 2 same laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compute-Happy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price, great service and great product! works well and very happy with the service from Geek Squad transitioning data from old HP unit. Would recommend others to shop BB!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Found an awesome laptop with plenty of memory and the newest processor. The salesman was very knowledgeable about the various laptops and helped me choose the best one for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good middle of the road computer. I wanted a larger screen and 2-1 and this one performs. Keyboard works well. Fan is a little noisy but so far that is the only con I have noticed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this HP Envy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its been a month and I still love this laptop. Im an hp brand guy for a long time. This is my most updated so far and hope it last like my previous hps. I would recommend this Envy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I went in to get a laptop that was on sale and we wound up getting this one instead. The specs and hardware are what we were looking for and then some. We will see how well the laptop works in a year but so far so good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my new laptop! It has been an excellent purchase for my family. Easy to use, self-explanatory, and much more that we are still enjoying to learn about our new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    11th generation HP Envy 15.6 2 in one laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I've only had the HP laptop for a short time, I am very pleased with it. The speakers are fantastic, the screen resolution is awesome and did I mention the processor is so fast.

    I would recommend this to a friend