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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 1,189 reviews
  • Rated 5 out of 5 stars

    Computer Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is by far the best one I've had this far. I thank the sales person for answering all my questions and making the recommendation of this computer based on my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    sales clerk(s)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm very happy with my purchase. I had spilled liquid on my former computer and ruined it. The staff at Best Buy were very helpful and helped me choose the perfect replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful for school so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for our child because the school provided chrome book was unreliable. So far the laptop has been doing well for the school assignments. It is still new and too early to give an overall rating for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overall good - highly sensitive mousepad

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mousepad is ultra sensitive, regardless of settings. Some may like this, but not my preference. It could be resolved using an external mouse. Other than this, I like the computer. HP generally has quality products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite a computer for the price. Been using it on ZOOM, Skype and Go-to-Meeting and works very well. Compliments on outgoing video. Highly recommend for an all around computer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I find odd on this laptop is that the camera isn’t able of facial recognition. For this price point I would have like it to have this feature. All is is pretty good and fairly standard for what one would expect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent computer with fast Intel 7th 11th generation. Works great with external hard drive ssd preferably is best. Battery is decent. Graphics is decent for light gamers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I need it to do. I wanted something at least as good as my work laptop, this fits the bill. Easy to operate and much faster than I was expecting. I’d recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-ENVY 360 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second HP-ENVY I have purchased in 2020. I love both of them. The ease of use and convenience is excellent. The quality of the screen images is clear and crisp.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I7 11th Gen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took it for my brother and he loved it. Especially the 11th generation i7 processor with higher speed boost makes it a great computer. Looks and feels great. Got a good deal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop for kids and school.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t a fan of HP back in the day. Too much bloat ware. I have to admit I bought two of these for my high school boys and they have been great. Excellent choice!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is just what I need. I like the fact that I can turn off the camera and sound. It is very handy because so many meetings and events are on zoom because of the pandemic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP rep happened to be in the store and he explained everything to me. So I was very happy when I purchased my laptop. It has beautiful picture and seams easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ray, came out to set up my new laptop. He is so very knowledgeable and very patient with someone as myself. I would recommend him for a great job letter to file..,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    x360 Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little laptop. Boots fast, processes fast, sound is good. I have not tried the video, but assume it is good too. Good purchase but wait for it to go on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As good as a gaming laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    has more punch to it than I thought. Able to play games like WOW with no issue and the latest patch. Loved it so much bought another 4 for the rest of the family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a “super” laptop! Super fast and super easy to use! Battery last for how long i use it everyday then i charge at night! So glad i purchased this laptop!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP envy Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP ENVY Laptop was purchased at the Levittown Best Buy store. Tony was very helpful in helping me to decide on which laptop to purchase. The laptop is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop for the balie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this laptop for our daughter to use in college. She uses it on regular basis and has no issues so far. It fits nicely in her backpack.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple & impressive processor speed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its the best laptop i love everything about it. Sometimes it have a loud fan noise but its only for a sec till the system cools down other than that it’s flawless.

    I would recommend this to a friend