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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,189 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this computer. It came with all the features I was looking for and it is very easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EWOME

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please I took this laptop for a payment plan and I would like to know how I will be doing my payment

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business Back-up for on-the-go

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice size for when I don't have other monitors available. Also small/light enough to take when traveling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it's the perfect balance between a Powerful processor, great Ram Memory, and a great SSD.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mommy Laptoo

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great. We recently purchased another one just like this for my mom.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works exceptionally well! Very bright and vibrant screen and no problems when the screen rotates around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable and efficient

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, great product. Based on my 30 year experience with laptop PCs, I highly recommend this laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this laptop a week. So far so good. It was very easy to set up and use once I found the power button lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop for home use

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New HP Envy Touch-Screen Laptop . Found this unit to be easy to use, and Best Buy had it ready in quick time .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer ,just what I wanted my son is very happy with his new laptop. The speed,memory everything is okay. Thanks to you much greatful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    workfromhome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size screen for working from home! Easy to load programs and just what I needed for work computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was easy to setup and everything worked as expected, Wireless is fast and all software loaded easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great features. Especially like how the hinges allow it to make a tablet. Bit more expensive than expected.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Over heating

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a good laptop with some major over heating problem, sad i just noticed this issue now because the first few months i got this i didn’t really used it and now when i did i discovered that it get so hot over nothing, all on its own, however, this is laptop have a major over heating problem and mouse if you don’t care for that it’s a good laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Very user-friendly, ended up getting 2 of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Watermelon Hiccup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is everything i needed and more and the tablet mode is very cool and helpful when watching movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my company issued Lenovo ThinkPad.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a laptop comparable to my work on which was a Think Pad. I love HP Envy so much more!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    satisfied buyer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP quality. i did not regret buying this item. very good for home use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 4 year old Dell and was a little hesitant going to another brand but this is a great machine!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my computer. Super nice and fast processing. Brightness wouldn’t adjust at first but after update it worked just fine. So far so good.

    I would recommend this to a friend