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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,189 reviews
  • Rated 4 out of 5 stars

    Problems with the microphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New but the microphone dont work we call customer support the test and the end said exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    bumblee bee tuna

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer is great, we love it love the color and functions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome laptop . Very convenient and affordable. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid friendly computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this computer. He stated it the right size for him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent customer service. Love my choices of laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop. Been very happy with it in every aspect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Use it for business. Recommend it for anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Light love

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the screen lighting, ease of set up and the speed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and customer service once again. A must have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for the price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful laptop, great price, and the built in Alexa is handy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Meets my needs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great not only for work, but also gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review of HP Envy x360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hp computer is easy to use and it has a fast processor.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Director

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the simplicity of the laptop. Easy to use and operate.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mara Jade Gregg

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My granddaughter loves her new computer. It is getting her through college. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this on sale at Bestbuy. Works like I thought it would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great all around computer. Wish it had a Ethernet port.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop has been amazing, and it has had no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great laptop so far. great size. no downsides I can find.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable and durable for my child for school purpose.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Extra charges to get it working!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop now works very good, but getting it to that point was very disappointing. For some reason the internal mic didn't function with zoom. The Geek Squad installed Microsoft 365 onto my HP laptop, but when the mic didn't work it took two extra visits and a $40 service charge to get it working. It was a new computer that Best Buy sold me the laptop, completed the software installation, and set-up, yet I had to pay more to get it working properly! The fact that I had to pay extra to get a new computer working seemed bizarre to me, but I was told because I didn't buy the service plan, I would have to pay more.

    No, I would not recommend this to a friend