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Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,189 reviews
  • Rated 2 out of 5 stars

    Extra charges to get it working!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop now works very good, but getting it to that point was very disappointing. For some reason the internal mic didn't function with zoom. The Geek Squad installed Microsoft 365 onto my HP laptop, but when the mic didn't work it took two extra visits and a $40 service charge to get it working. It was a new computer that Best Buy sold me the laptop, completed the software installation, and set-up, yet I had to pay more to get it working properly! The fact that I had to pay extra to get a new computer working seemed bizarre to me, but I was told because I didn't buy the service plan, I would have to pay more.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Easy set up and easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    my HP-ENVY laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use laptop.. quality product.. excellent val

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jesus

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly Recommending the laptop. I enjoy my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, really good. Good computer. Good service. Good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and excelent performance, great for me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LIKE IT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE UPDATED LAPTOP. THE LIGHTED KEYBOARD IS GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good graphics and good speed for the price would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great. My entire family uses HP computers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Envy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic computer very happy with everything so far!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Tablet mode

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tablet mode doesn’t work as well as hoped with pen. Other than that, it’s pretty nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP is Good choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to use to study and learn designing software

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product; surprised at HP. Good BB service and rep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Supet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy, good price, perfect size and excellent quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great store to shop at. Very helpful sales associ

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful sales associates. Very nice store to shop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really likeeeeeeeeeeee this laptop very good quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #GreatChioce

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use, large screen provides comfort for eyes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy and I am really enjoying using this laptop

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great alternative to the Surface for less money.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything as advertised. More affordable than similar capability Surface.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    computer laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my purchase. staff was very helpful.

    I would recommend this to a friend