Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $839.99
Clearance
The comparable value price is $1,049.99

Customer reviews

Rating 4.6 out of 5 stars with 1189 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers express satisfaction with the ENVY x360 2-in-1 laptop's fast performance, lightweight design, and responsive touchscreen. Many users appreciate its large storage capacity and user-friendly interface. However, some customers have concerns about its loud fan noise, limited battery life, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 1,189 reviews
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Super machine!!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So much faster than my previous Dell i5 laptop. The SSD drive is quiet and fast. The graphics are great and I'm even enjoying tent mode that I wasn't expecting to use. In some lighting conditions the grey on grey keys are a little hard to read, but it hasn't been as big of an issue as I thought it would be.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    HP Deskjet Plus 4155 laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am really enjoying this laptop...5 stars! It is VERY fast, efficient. 'Easy to quickly access MS-Excel, Word, Web. I appreciate the white backlit keyboard...a "must" for me. My only issue is the rather annoying "cover" on the USB port, making access cumbersome. I highly recommend this laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves it. She takes it everywhere she goes and uses it every day. She really likes how easy it is to use. She has other Samsung products and says she will continue to keep using them. She loves how fast it works and the quality of the images. Over all she gives it the most stars you can give!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    HP Envy is a must!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy is just awesome. Looks great and very light. Very fast computer that boots up in a hurry. Luv the touch screen, backlit keys and being able to fold it into a tablet is sweet. Makes it great for working on your computer in bed or sitting on your sofa. Totally recommend this HP Envy

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Good Laptop

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast laptop, works great for work and school. A little on the heavy side but that was expected for a 2 in 1. Battery life is good and can last +6 hours with heavy use. Has a good display and good clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Love my new HP-ENVY

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new HP-ENVY!! The added bonuses of finger print and facial recognition are pretty cool. I love that Alexa is built in as well. It is fast and very responsive. I knew what I wanted when I came in to the store and the gentleman who helped me was very informative. Great product!

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my laptop! Use it for virtual teaching. No lag time--doesn't slow down even when I have multiple tabs open. Bright screen. Love the back lit keyboard. Fan can be loud but not enough to interrupt the zoom meeting. I do have it raised to keep it cool. Best lap top I have owned.

    I would recommend this to a friend
  • Cons mentioned:
    Loud fan

    Rated 4 out of 5 stars

    Not for me

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this for two weeks. I was disturbed by how long, loud, and often the fan was running and could not figure out how to get it to shut down, even after I used a cooling pad. I hated typing without a ctrl key on the right side and I got stuck in replace mode and there was no insert button. It just didn't work for me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Great!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife had given me this computer for my birthday and when ever I needed it she was using it. She said it was so light and easy to use she hardly used her desktop anymore. Since she was working from home, I never got to use it. So this Christmas I got her one of her own.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Feel I went backwards in size, bulk of ENVY laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Harder than I expected to go back to a larger laptop. 1. Number Keypad on keyboard really has affected my ability to type easily and with accuracy. Have to move left to not hit the numbers. 2. Only has ONE USB 3.0 port. Thought it had 2. 3. Need an add-on to give me more 3.0 ports. 4. Battery life is not better. I could work several hours on my Spectre and now half that before I need the power cord. 5. Would choose the Spectre if I could go back. I didn't consider it, since it was close to $2K. 6. Nightmare to get it all back up and running. Geek Squad set it up, but messed up my connection to my email. Wasted 3 hrs on the phone with them. Called Microsoft and they fixed it in an hour. Had to go to Senior Tech support for Photoshop. I know my HP Printer well, but the HP person online totally messed up the printer and the whole setup which usually goes well, was a nightmare. This ENVY works well, but it is just too big and bulky

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love everything about this laptop! The screen is a complete upgrade from my Macbook Pro, and so much cheaper! The keys are better than my Macbook's, and I just love how large the screen is (and that it's touch screen). I wish I would've dropped Apple sooner.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love my new Envy 360

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too heavy and like the security it offers. I set this up with a fingertip to allow me to use it without a password. The touchscreen options is fabulous and seems like I am using my phone. I am able to take this laptop with me wherever I go. Fits right in my bag.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Fast

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far ver happy with product. Fast boot and overall response. No issues found so far. If I'm to say something should be reconsidered in design is the fact that keyboard letters are not very clear. Not an issue to a typing expert but to a non skilled typer.

    I would recommend this to a friend
  • Pros mentioned:
    Light

    Rated 5 out of 5 stars

    Lightweight, good keyboard and easy to use feature

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light weight, keyboard is easy to use, like having a 10 key pad (last laptop didn't have one and I missed it). Like backlight keyboard but is hard to see letters/numbers when lighting is bad. Easy to turn on/off. So far so good, only had it for a couple weeks!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This laptop was well worth the wait.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very pleased with my new HP ENVY laptop. The 15.6" touch screen is big and the keyboard is easy to maneuver. I waited a long time to get a laptop upgrade, and I feel that this was well worth the wait. Overall, I am very pleased with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Perfect for our use and needs

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what we needed. The screen is amazing and shows colors vibrantly. It’s nice to have the touchscreen especially since that’s how other devices we have work. Seems durable. As noted in other reviews, it’s not lightweight but we mainly keep it at a desk anyway.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Replacement for my HP Envy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a replacement for a HP Envy that was in for repair @ end of first year, which then got damaged in return mail. Since I have a HP Printer, and like the look and performance of HP laptops I took a step up for this computer and bought a 2 year warranty (just in case)!! So far, I'm loving its performance, power AND looks.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    This is a top notch laptop for any work place.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these laptop are very well spec'd out. you will not find a better deal for what you are getting in this latop. they are fast, reliable, with very good sound and graphics. the touch screen and tablet mode are a huge plus for spreadsheets and inventory.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Camera not found or when found it flickers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall its a good laptop but it has issues with web camera not being found and when it is found it starts flickering. I have tried all troubleshoots but still does not work well. I have had to restart the laptop so many times before it even finds the camera. As I am typing now the camera is still flickering and all of a sudden gave me error message(see pic). I do not see anyone complaining in the reviews about the camera so if you own this device try your camera out and let everyone else know. I can not pay this much for a device and have a problem with the camera not connecting so I will return it. (the webcam kill switch makes it even worse and I could not get an image with camera flickering because at this moment the camera cannot be found). So frustrating with attending zoom or google meetings!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Very nice laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for a young lady entering college. She LOVES it! It was easy to set up and has many more features than her older laptop. She is very happy with ease of use, speed of the computer, and features of the computer. I wish I had one now too.

    I would recommend this to a friend