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Customer Ratings & Reviews

Your price for this item is $836.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1594 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its touch screen, price, lightweight design, storage capacity, and ease of use. Some customers have concerns about the battery life, weight, build quality, fan noise, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,594 reviews
  • Rated 5 out of 5 stars

    So happy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with my new lap top. I bought it over the thanksgiving weekend to take advantage of to sale price. All the sales people were excellent and I was very happy that they respected my knowledge and questions. I get sick of people assuming that as a middle aged female, I am ignorant of technology. The computer itself is great. They performed my data transfer and installed office and antivirus. It was ready by Monday.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. love the touch screen and pen and the number pad

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 4 out of 5 stars

    Great computer for the family.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the speed of this computer and the light weight - it is definitely an upgrade over my last one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my son and he loves it. Easy to use

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new lap top. It is quick, intuitive, light weight, and has plenty of options. The screen is bright with sharp resolution, and it quickly moves from one task to the next. I wish it had more tutorials, as it offers things my past computer does not, and has things stored/renamed so there's a learning curve. (e.g. trying to figure out how to use the Bamboo pen) All things considered, I'm very happy with this computer :)

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Fab laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new laptop, it's great. Thought it would be faster, but love the touchscreen feature

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nice computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice computer. It is fast, and I haven't had any problems with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not an Apple, but suits me fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad machine and about 1/2 the price of mac book pro. Boot up process takes a little longer but could have resolved that with SS drive. Excellent graphics, like the face recognition unlock (could be more consistent). Response time (after boot) is acceptable. I have been Windows guy most of life with some Apple usage. It's a preference thing. I'm enjoying the 2 in 1 functionality and nothing bad to say about this item.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Love this computer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fast and easy to use. I love the tablet option. Excellent computer

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Great overall laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only thing I didn’t like was that it’s a little on the heavy side... aside from that it’s great!

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Wonderful laptop for home use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really a very nice product and in fact I got very good deal in Best buy than any online deals

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for the price. Would for sure buy this again. Thanks!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome experience till now. Loving the sleek design, performance and the dual speakers sound

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    envy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer. Love it. Does everything that we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use and efficient.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The envy laptop is easy and efficient to use. At this point I am pleased with the purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box ready to use. Smooth operation and Windows 10 is easy to get the hang of.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    great value laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we use this as cpu replacement and its perfectly fine! fast and reliable, no issues so far!

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues with it so far have had it over a month runs smooth and very quiet super fast.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    A truly enviable laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Laptop was purchased as a gift and it’s the best one you can get it at such low price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Really love this laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been over all very satisfied with this laptop. It's very thin and as an artist I love that I can convert it to a tablet, and draw on the screen (pen not included). However after just one year of owning it the hard drive did fail. I bought a $60 replacement drive and installed it but if you don't have the know how or have friends that can help, having it installed can cost up to $600.

    I would recommend this to a friend