Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $836.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1594 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its touch screen, price, lightweight design, storage capacity, and ease of use. Some customers have concerns about the battery life, weight, build quality, fan noise, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 1,594 reviews
  • Rated 5 out of 5 stars

    The HP Touch Screen Laptop meets all of my needs.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy 15.6" Touch Screen Laptop is the best performing Laptop I've ever owned!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. It has worked great for me. The touch screen is awesome feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love my first laptop!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even a 75 year old can figure it out. I love everything about my HP Envy computer.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Performs as promised

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Performs as promised. Great screen, light weight. Could use more kinds of connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer has served me pretty well. However, about 6 months after purchasing the screen came loose from the keyboard; had to send it to be repaired and since have noise from hearing disk. This laptop does not have CD/DVD input--I had to purchase an external. Also, it has only 2 USB ports. For the cost of this device it should have more ports and CD/DVD input.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! It has a nice sized screen, great speakers, and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Best laptop I have ever had

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast haven't had any problems at all except the charging chord

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this Laptop. Use alot of programs and its works just amazing always fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wonderful

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this laptop. This is convenient and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    My grandson’s needs are fulfilled.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He loves the touchscreen and first time for 2 in 1. He finds that feature great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great screen size, resolution.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen size and resolution of this HP Envy is superb. The laptop uses Windows 10 and takes some adjustment, but is overall intuitive. I had read this before but took my chances- the screen itself is not as tight as I would prefer. Don't get me wrong- it is not faulty and loose; but I do wonder if after a year of use if the screen will be more prone to separate from the machine itself.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Very user friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is user friendly. I am enjoying being able to go from keyboard to touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    love it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great HP product. Love the touch screen. It works with what I purchased it for.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great Gift

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Parent loves this thing! Fast enough and opens/logs in with the flip of the lid!

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 4 out of 5 stars

    Great so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced two Lenovos in my business with these. Great screen and battery life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a lovely laptop.i am loving it. It’s too sleek and processor is too fast.

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 4 out of 5 stars

    easy use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, lightweight, easy to use, perfect size , looks great. Works great so far

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Simple Way

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT screen excellent comfortably. Enjoy the fast nature of this machine

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Excellent laptop for a beginner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had a touch screen laptop before, and this laptop is excellent!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Wasted 6 hours trying to get it running

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I turned it on I got a message telling me the power adapter that was packaged with it was under powered and would result in slow performance. I attempted to download the windows updates typical with every new windows purchase but they failed/timed out. I got on HP chat tech support and they used remote control to update the BIOS and make the the power adapter message go away. When they looked at the log of failed update attempts they gave me a phone number that was supposed to be "tier 2" tech support. I disconnected from chat and called the number which just sent me back to the beginning of tier 1 tech support complete with the message "we are experiencing higher than average call volume please visit our website to resolve your issue". I waited for 10 minutes until I got a human to help. I gave them my case number and recounted all the steps I had already been through. They sent me to a web portal that was supposed to allow remote control but they couldn't get it to work. I told them to forget it and I hung up and returned the computer to Best Buy. Thanks HP and Best Buy for wasting most of my Saturday.

    No, I would not recommend this to a friend