Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $836.99
Clearance
The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1594 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its touch screen, price, lightweight design, storage capacity, and ease of use. Some customers have concerns about the battery life, weight, build quality, fan noise, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,594 reviews
  • Rated 5 out of 5 stars

    Excellent laptop with bells and whistles!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded this laptop to get the most from it. Ultra 4K screen resolution and 16 GB memory. The largest HD I could get was 256gb at the time I bought it. One TB would have been better. Has a media card slot and works with stylus which is nice. Battery life is good but could be more!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the computer for a year, and it has worked well. Only problem has been the case covering for the screen area lost a screw and to be replaced. That didn't affect the computer, we have still been able to use it, but was a pain trying to find a replacement cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very satisfied with the computer itself but disappointed in the salesperson who talked me into a external cd drive and that they failed to advise me that I was eligible for a geek squad computer setup. as suck I did it myself and incurred the additional cost tor a transfer cable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my daughter to take back to school for her Senior year in college. This replaces a similarly speced out (not a pen computer convertible) Dell which has been nothing but trouble. This one has been reliable and fast, doing more than what she needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP is Best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this HP - ENVY x360 2-in-1 15.6" Touch-Screen Laptop after my last HP Envy's hard drive gave up the ghost. With that said, I put my last HP through many many hrs. of use. So, far this new Envy is working as expected. Will give more reviews as I spend more time with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went to Best Buy looking for a Laptop . Purchased a HP laptop . Good quiality . Was helped by a rep at Best Buy very helpful and good customer service and geek squad help was on point as well . Definitely recommend Best Buy to anyone who is in search of any electronic device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Powerful & Versatile

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched extensively and chose the ENVY x360 2-in-1 because I wanted the power, features, memory & functions of a full tilt computer but also the flexibility and functionality of a tablet. This was the perfect combination and size (for me) and I have not been disappointed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great specs at a glance...

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has great specs at a glance. I mainly use it for photography and video editing however it is not suitable for bare minimum 3D gaming as I was told by the BestBuy tech people it would be good for the likes of Tekken 7.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent machine. It looks nice, love the 2 in 1 functionality. It was worth the extra $100 to upgrade to the model with an i7 processor. Researching online, the motherboard appears to have a M.2 port, so upgrading later and adding an SSD card would be simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed with the laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. They allowed me to look at all the laptops available before I was ready to purchase. I was able to compare from all the different laptops to finally make a decision on the one I wanted. There was no "hard sell" so I felt comfortable asking questions.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop at a good price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is as lite as a tablet and can actually be used like one, 16 gig memory and 1T hardrive make it pretty powerful. Has good battery life, touchscreen and backlit keyboard equals a great laptop for dorm room. I only gave it 4 stars because there is always room for improvement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microsoft does it again!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I totally love my new Surface Laptop, just as I loved the last one I had. It seems like Microsoft has put together a superlative product that is a real workhorse, looks awesome, has all the bells and whistles, and has a host of features that make it a dependable tool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around with all the perks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy has been the best laptop product I have purchased in the last 10 years. With a full keyboard, backlighting, and tablet functionality it pairs great with a Bamboo pen. My wife and I use it professionally and recreationally and we both love the ease of use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great work computer when on the go.

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot meeting with clients and potential clients and having a computer that supports my mobile services is a necessity for me. This laptop meets my needs and keeps me connected to my clients no matter where I am.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to buy a larger power supply than what was furnished with the computer. Now the computer works fairly well. Startup is slower than I expected. Opening programs is similarly slower than I expected. Not recommended for gamers. Ok for personal or small business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    overall good product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome so far. Bought this mostly for surfing and writing. Wanted a laptop with long run time, flexibility, fast boot, decent backlit keys for typing, touch screen if needed. Checks all boxes. Screen is bright and sharp, boot is under 7 seconds

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best product for my use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old laptop died and went to recycle heaven. Agent spent about 10 minutes asking me what I really used my computer for before showing me different models. He noticed I wear hearing aids and then recommended the HP which I purchased and am extremely happy with.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Big Bang I was Needing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last computer made it 3 1/2 years. I hate transferring files and setting systems back up. It was easy to configure than ever before. Computers aren’t made to last 3 years anymore. I like the functionality and getting used to a new operating system was a breeze.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best laptops I have ever purchased and does everything I need until the only downfall of this laptop there is no cd drive but I have a external one I can Connect to it I would recommend this laptop to anyone that is interested in a new one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop/Tablet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the flexibility and ease of turning this laptop into a tablet! I've had this unit for about 2 months and love it! Very sturdy and good size. The face recognition is very fast, but does not always recognize me in different lighting. I am very pleased!

    I would recommend this to a friend