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Customer Ratings & Reviews

Your price for this item is $836.99
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The comparable value price is $899.99

Customer reviews

Rating 4.5 out of 5 stars with 1594 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.0 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the ENVY x360 2-in-1 15.6" Touch-Screen Laptop for its touch screen, price, lightweight design, storage capacity, and ease of use. Some customers have concerns about the battery life, weight, build quality, fan noise, and the number of USB ports.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 1,594 reviews
  • Rated 5 out of 5 stars

    Wonderful, crisp tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was very easy to install and setup. The picture quality is exceptional. The Netflix button also makes it easy to access that product. When I turn on the cable box, it must send a signal to TV to also turn on...very nice feature.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleased with HP quality

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going strong. This laptop is still serving me well after years of business travel and now working from home. It still has the horsepower to handle complex programming tasks

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    yellowish screen and faulty adapter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The main issue with this laptop is the horrible yellowish tint on the screen that's really bothering me after less than a week of use. It really shows when compare to other devices and color are opaque and shineless. Also, a message reads that the adapter that comes with this laptop is not the adecuate one, I read this in a review before buying this for black friday but I thought maybe it was just a unique case. Also, I would recommend gettting an SSD Drive since this takes some time to load. I wll probably just return this laptop

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my daughter when she graduated high school. The tablet option is great while she commutes to school. She has not had any issues with it, in fact I am purchasing another one for my son!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product, good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this hp laptop to replace my last hp. Definitely satisfied with product, but especially customer service and knowledge of Best Buy folks. I WILL BUY AGAIN from the Best Buy Ontario, Ohio store. THANKS ! Great Job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop Excellent salesman

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t really sure which laptop I thought I needed or wanted. Salesman helped tremendously I think his name was McClain? Recommended many and was very knowledgeable on each different one. Didn’t try to sell us more than we needed

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so blown away after setting out to buy a new laptop in almost 10 years! The HP Envy so far is everything I needed! I have been using my IPAD for ever but needed something more and feel I made the perfect choice for all my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been since 2000 since I purchased a new laptop . We have a desktop and it was upgraded to windows 10 and I have used 10 elsewhere and was very unhappy with it. Since getting the new laptop I am enjoying using it again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best computer for almost anything!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review from my daughter as it is her computer: this computer is the best and great for drawing but it is better to use the stylist which doesn't come with the laptop. This laptop is also good to play games like Minecraft.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Better choice

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the second choice after an earlier purchase of a different brand didn't go that great. This one worked well and friend who bought it for office work continues to use it as it suffices the requirements.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Products & Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have only received the best service from Best Buy over the years. They always have the best available anywhere like this HP Envy and the service and support 2nd to none!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better tan expected!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All-In-One so far has been good for my vision challenged wife. She is able to get to mail and internet easy since she get it large enough to work with. It takes a bit to get use to computer is inside the operating screen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for video production and I love it. It is especially convenient when I am on the go. The only con is that the screen is a little dark but its not too much of an issue. Otherwise it is a great laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy set up and was ready to go pronto!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and was ready to go pronto! I should have researched price before going in though. But I was in a hurry and chose to let salespeople help me with getting right purchase which is worth paying a little more for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent option for work laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mobile use for working remotely, more than ample amount of space for storage of files, photos, apps, etc. Needed a new laptop for office manager who is often working from our locations, this was an excellent choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for work and when I travel and this really works perfectly for me. It has amazing security features such as facial recognition for unlocking the computer, and great processing power for a 2-n-1.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a dell on a black friday deal. It lasted until the following July. I bought this HP (which I should've bought in the first place) to replace it. Better late than never. Just better quality all around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The HP Envy is a good buy for any level

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy had the RAM, the processor, and the graphics I wanted for a good price. The screen and graphics are great for watching videos and showing PowerPoint presentations. good computer for both work and home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in on Black Friday to purchase another laptop when the sales associate pointed out the HP Envy. It was a much better buy with a bigger hard drive than the one I originally wanted to purchase. Love the HP Envy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome for Gaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a sleek looking computer that could also be used for Gaming. The salesperson recommended this laptop. It is probably the best laptop I've had. It has a fast processer and is very durable.

    I would recommend this to a friend