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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 886 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the ENVY x360 2-in-1 laptop for its fast speed, lightweight design, and responsive touchscreen. They appreciate the laptop's performance and battery life, saying it's a great value for the price. However, some customers have experienced issues with the hard drive, operating system, and fingerprint scanner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 885 reviews
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good compact touch screen computer with excellent graphics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the finger sign in option. Extremely fast boot up time. You can't beat a solid state drive. Dont get it if you like your m2 drives because this has an NVMe. Easy to open case for those that want to modify. Has room to expand memory which I jumped to 16 GB of memory in less than 5 mins if you are familiar with working on laptops.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great computer. excellent for types of work. Runs fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid state convenience plus bells and whistles

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been considering a solid state laptop for sometime and reviewed some options. Walked into a Best Buy to review in-stock possibilities. This covered what I was considering plus some additions, have been happy. Fingerprint sign-on sometimes makes me use a pin but that was helped by a quick visit to the Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great one for students

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent one for students and a good deal for the money

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Awesome computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent very versatile computer! Touch screen is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good price for the user friendly system for my bucks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this for a replacement of another HP Envy laptop that I've had for a few years. Love the functionality of this upgraded model and the processing speed. Would highly recommend this. Only downfall is the lack of DVD-ROM; however, that can be easily fixed with a standalone drive. Love the Type-C ports and SSD drive.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for my needs and very fast. Clear display.

    I would recommend this to a friend
  • Pros mentioned:
    Touch screen

    Rated 5 out of 5 stars

    Great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for college, Easy to use. Like the keyboard.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased a laptop computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with our purchase. Best Buy staff were great to work with. Very knowledgeable and a pleasure to work with. We had a need to contact Best Buy when we got home to set up a printer and mouse. Best Buy Technicans accomplished both tasks very quickly. The laptop meets all of our needs and we are very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great battery life and fast processor. light weight

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer, its very fast and very easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lightweight & Responsive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop a few weeks now and it is very quick running I'd highly recommend getting the faster processor. I don't play games or anything and it's perfect for me. The only negative I could see down the road is that I believe it could scuffer scratch easily but they do sell cases to snap-on.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this one better than the last one, much faster

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop works flawlessly. It allows me to work on split screen I can work on 4 things at once. Having the ability to flip it and use it as a tablet is great when walking around with clients. The only down fall is it’s a bit heavy when walking around with in hand as a tablet but other than that I would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whoa!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer does so much more than any other regular computer I’ve owned from writing to text to highlighting and writing on actual websites. The pen is precise and when I rest my hand or forearm on the screen when writing with the pen the wiring only stays where the tip of the pen is at. It’s amazing with a sleek design!

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, well built and easy to use. Love the design.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice for the price my daughter loves her new laptop

    I would recommend this to a friend
  • Pros mentioned:
    Lightweight

    Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop does everything and more than expected

    I would recommend this to a friend