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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 886 reviews

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Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the ENVY x360 2-in-1 laptop for its fast speed, lightweight design, and responsive touchscreen. They appreciate the laptop's performance and battery life, saying it's a great value for the price. However, some customers have experienced issues with the hard drive, operating system, and fingerprint scanner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 885 reviews
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only mark against the laptop is it is difficult to view the keys in bright light. I wish the keys could have been black with white lettering. The F keys are hard to see. I am not a typist. The computer is all that I need.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    faster computer than my old one.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer had crashed, so I decided to buy a new one. I have been using HP computers for several years, so I did it again. This one is much faster start up and usage than any of the others I have had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my hp envy! It works well with programs like Lightroom and photoshop. I am able to work on both programs at the same time. Good for Photographers in the go!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop that meets my needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a large laptop with full keyboard with number pad and touchscreen. This looked like the best option that met my needs. The system is responsive and I like the screen. This has enough storage for my needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great computer but has some faults

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computers fingerprint security is really neat but it has unexpectedly shut down and I lost all of my documents that I had saved in file explorer. I just always back things up with google docs now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    much better than my old computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size bright screen which is pretty big as well. Light. Looks good. Battery life is good so far. Easy to put in my back pack. I like the silver color. Bang and Olubson speakers are a plus,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working great so far.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pc. Fast boot, powerful and light. Looks really good and it has a number pad. Windows 10 takes some getting used to and the power button is in a odd place, but I'm really please with my first HP computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly sales and customer service!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't owned my new laptop yet a month. Maybe ask me again in six months. I'm still getting used to it. However, so far, everything is going smoothly and the Geek Squad agents have been most helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. Vibrant colors, well lite background on the keyboard, and ease of use. The tablet is exceptional and easy to use. Long battery life and very light weight.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast computer processing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast computer processing but had a slow time downloading some programs I needed and use all the time. Not sure if the virus protector interferring with this. Once got programs in works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect family laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’ve purchased HP laptops in the past and they have lasted several years before needing to be replaced. I expect this to do the same. Set up was quick and easy, even for someone who is not computer savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very fast start up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a basic laptop for school but wanted some extras available if I wanted. The start up time is super fast! I have not had the time to play around much with it, but the basic functions work great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything works as expected...very fast

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop as it’s quick and easy to use Wish the keyboard lit up though as working on it at night you need to have a light to see keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great computer - No pen included

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for work and home office. This one does. Ot come with the HP pen, so if you are wanting to utilize it to it's full potential from the start, you will have to purchase one separately.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy to USE!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! Very light and easy to carry. It is also very easy to use and setup. I love that it can be setup to be used as a laptop and is very flexible for comfort of the user.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall this is a good laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall this is a good laptop that I purchased at a good deal. I did have two return the first two of these laptops due to equipment failure, but the third one has functioned well without incident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value for the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am liking this laptop more and more every day. Have been able to do almost everything I was doing on my old one. This new one is so much faster!!

    I would recommend this to a friend
  • Cons mentioned:
    Hard drive

    Rated 3 out of 5 stars

    Just Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this computer and it worked great for a couple of weeks then the screen went black. Turns out the hard drive had to be replaced.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HAPPY

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Favorite laptop ever owned and the least expensive! So far I have not encountered any issues. All of the other laptops and computers I've ever owned have had problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great student laptop!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had it for long, but my 16yr son loves it!! He loves the option that he can completely fold over and use as a tablet and watch his Netflix. Slim enough to carry with him to school.

    I would recommend this to a friend