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Customer Ratings & Reviews

Your price for this item is $649.99
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The comparable value price is $999.99

Customer reviews

Rating 4.5 out of 5 stars with 886 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Speed

    Rating 4.5 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers praise the ENVY x360 2-in-1 laptop for its fast speed, lightweight design, and responsive touchscreen. They appreciate the laptop's performance and battery life, saying it's a great value for the price. However, some customers have experienced issues with the hard drive, operating system, and fingerprint scanner.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 885 reviews
  • Rated 5 out of 5 stars

    Love computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recently purchased this computer. Computer was very sleek and provided even more functions than I had anticipated. It’s quick and easy to use! Such a great product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast, excellent machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP Envy x360 has a much better keyboard than previous models, and with Solid State Hard Drive it is lightening fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that boot time is a few seconds. I would have given 5 stars, except that when using an external mouse, there is no way to disable the touchpad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop only problem is had trouble adding another user. The touch screen is ok I like using a mouse my fingers are to big.to swipe

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is beautiful, sleek and lightweight. It's fast and the screen quality is great! I've only had the laptop for a couple months but so far no complaints.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer, but the keyboard is hard to read.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would rate it 5 stars if the keyboard was easier to read. Grey ink is almost invisible on the silver finish. Otherwise it's a VERY nice computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm pleased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even though I'm use to a smaller laptop, I'm happy with my purchase. Best Buy was great helping me choose. I actually bought two. Bought one for hubby too. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this computer for my granddaughter. I can tell you she’s exceptionally happy with the machine. Hopefully it will give her years of outstanding service.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop for a college student!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far my experience has been great. The only issue I have had with it is going into a weird loading screen after the screen times out for a while.

    I would recommend this to a friend
  • Cons mentioned:
    Crashes

    Rated 3 out of 5 stars

    Nice laptop but crashes for no reason often

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the laptop and all the functions but it regularly crashes for no reason, often when closing the lid.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very user friendly and incredibly convenient! I was originally in the market for a Lenovo yoga, but I'm so glad I purchased this instead! Very happy customer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Meets all of my needs in a fast way.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great and easy to work with. When in tablet mode, the compact size sits on my lap easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good product for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son was very impressed with his purchase, since he will be putting it to good use at college. It met all his needs for the degree he has chosen to pursue.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for casual user

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like this HP (as compared to my Dell). Easy to use although the keyboard is a little bit smaller. Use for Office, emails, and browsing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer. It meets the needs of a small company and has been a great purchase. The start up time is quick and it has exceeded my expectations.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it but I've already had some issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop about 3 weeks ago and was completely in love with it. But last week it would not charge. Fine, it's working now, maybe it was the outlet. Two days ago it said it didn't shut down correctly even though I didn't shut it down, it wouldn't turn on after that. It was on the HP screen and wouldn't turn on or off. I hope this won't keep happening because the laptop itself is great. It is thin, not too heavy, and looks very nice.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this laptop and that progressive leasing made it possible. The process was very simple and easy. I love the math section on the one note

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer works great for the online classes my daughter has to do. It loads quickly and has an abundance of space so she'll use it for a long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Family Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was easy to get up and running quickly. It has more than enough power and capability for general family use. And a great value for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always owned a Dell laptop and this time i decided to go with something different. And i have to say HP does not disappoint. I simply love it!!

    I would recommend this to a friend