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Customer Ratings & Reviews

Your price for this item is $201.99
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The comparable value price is $949.99

Customer reviews

Rating 4.7 out of 5 stars with 898 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.8 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers consistently note the positive impact of the touch screen, ease of use, and performance of the Envy x360. Many appreciate its affordability and the long battery life, along with its lightweight and compact size. The attractive design is also frequently praised. However, some users express a desire for a number pad and more RAM.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 898 reviews
  • Rated 5 out of 5 stars

    Great 2-1 Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great value for a powerful 2-1 laptop. Out of the box, it has enough Memory, so there is no need to upgrade it. The raised backlit keyboard is awesome with great graphics that make this one a hidden gem!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average product not the best fell comfort Slow and not great

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop review

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased an HP Envy laptop and the Help from the associate while making the purchase was great. He helped to set me up with the Geek Squad while I was at the store. Very capable and friendly help from everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior Evo Platform

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a State of the Art Machine. The Intel Evo Platform Core i5 will give you speed, outstanding graphics, and superior browsing all the time, not to mention the backlit feature on the key board.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent laptop! replaced an 11 year Toshiba Satellite (Pentium 5) that was upgraded to Windows 10 over the years. The new laptop comes with Windows 11. No problem transitioning to new OS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP-ENVOY; WHATADEAL!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered online. Quickly told it was ready. Arrived and retrieved at store without incident. No headaches! It recovers from hibernating rapidly and so far has been a pleasure to use.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    The jumping cursor

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is very pretty, but still gives me a problem when trying to type a message. The cursor jumps all over the screen.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to setup and frustration free

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop is easy to setup and start using it. Touchscreen response is quick and no issues. Just started using it and will revise the feedback on battery and performance after using it for a while.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    All around good purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far, I don't have any real complaints about this product. Sometimes, the keyboard randomly locks but this may be something on my end--not sure. In any case, since I have a separate mechanical keyboard to plug in, it doesn't cause too much of an issue. Good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP Envy 360 mainly to use on trips out of town. It has been a great laptop. It is a little bigger than I was originally looking for but other than that it works out great.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop from best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is great. Only issue I had is salesman had me get microsoft subscription when I already on a family plan, so a waist of money there. Also I was told I would get a rebate which still has not happened.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to pick up a laptop on a moments notice, and the setup and power it provides is worth the price. My only issue is that it comes preinstalled with Windows 11, which i imagine is standard now, but still the worst aspect of the machine.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Keyboard

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keyboard issues that cannot resolve. Characters jump lines when keying. Have to go slow and watch your typing. Never seen such a thing. Will never buy an HP ever again. Or an HP printer that seems to take control of laptop and installs things without warning and no idea what it's doing! Always had Dell in past and no complaints there.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for our needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with this laptop. It is just perfect for our needs. We use it for social media, communication, browsing, tracking finances, etc. A good device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AmusthavegotoLaptopwouldbelostwithoutit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop. It is everything i needed for work and play. Now i can put all of my documents in one place. Being able to access them without effort is wonderful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Computer But Worried

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my computer but I am extremely worried after other owners have complained about the hinges breaking and shattering the monitors. Be worried!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Convenient features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for school, so far I have really liked it, I like the face recognition and that i can use it to take notes, it has a lot of convenient features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I am impressed with this new laptop computer. It is Windows 11, so a little different than what I am used to using. But I will overcome the challenge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thai was a gift I assumed everything works good. Haven’t heard a complaint or issue. It was kind of pricy but I guess taht I what they cost. Pretty color.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just buy it , it’s worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Good refresh rate and the style has a smooth finish. Battery life could be better but still I’m very happy with this purchase.

    I would recommend this to a friend