Customer Ratings & Reviews
- Model:
- 15-ew0013dx
- SKU:
- 6502181
Rating by feature
- Battery Life
Rating 4.6 out of 5 stars
- Speed
Rating 4.7 out of 5 stars
- Display
Rating 4.8 out of 5 stars
Customers are saying
Customers consistently note the positive impact of the touch screen, ease of use, and performance of the Envy x360. Many appreciate its affordability and the long battery life, along with its lightweight and compact size. The attractive design is also frequently praised. However, some users express a desire for a number pad and more RAM.
This summary was generated by AI based on customer reviews.
Ehhh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s alright nithing really special but for the price point there’s better options only got cause was in rush and only had this one battery dies fairly quickly
I would recommend this to a friendHard drive went bad
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hard drive went bad in short time. I am very disappointed
No, I would not recommend this to a friendAlready stopped working
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this laptop 2weeks ago already broke. Taking it back this week. I do not recommend.
No, I would not recommend this to a friendDon't work very well
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Speaker dont work same as the software I would not suggest this to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Rafael,
Really sorry to hear that your speakers are not working as expected. Sound issues are often an easy fix, so I'd like to step in here to offer some assistance.
First, I'd recommend you check out this link for troubleshooting tips: https://support.hp.com/us-en/topic/audio
If this doesn't seem to work, I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this unit not working well if froze sometimes and u have to shut it down and restart
No, I would not recommend this to a friendHO Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It didn’t power on so I had to return the laptop to the store.
No, I would not recommend this to a friend...
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely horrible. I received two that messed up within days...
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Cody,
Sorry to hear that you've been having trouble with your recent purchases. That is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
We are always here to help with any issues our customers might encounter or to assist you with selecting the product that best suits your needs. Please don't hesitate to reach out to us directly at support.hp.com to see how we can help.
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, click here: https://support.hp.com/us-en/check-warranty
Alexis
HP Care
Battery dies fast
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice. Kind of heavy and the battery died really fast
No, I would not recommend this to a friendnot used yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.have not opened it yet when i do i can write a review can not do at this time
I would recommend this to a friendThe worse
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dead in 30 days. Completely stopped working. Worse laptop ever.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Teresa,
I'm so sorry to hear this happened to you. I assure this is not the type of experience we want for our customers, but I have no doubts that we can assist you with this, so I hope you'll reach out to us for direct support. We're always here and more than happy to help get your computer running optimally. You can get in touch with us via your preferred method at this link: hp.com/contactHP
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Great computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great computer but the cover on the usb is very annoying.
I would recommend this to a friendDecent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Heats up quicker, fan is loud. Too much heat…………….
No, I would not recommend this to a friendIncomplete info describing expensive lap top
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Hate required Microsoft registration. Should have been for-warned because I never would have spent 600 bucks for this laptop If you are going to sell items with mandatory registration required to operate laptop/computers, you should include directions on how to opt out
No, I would not recommend this to a friend- Pros mentioned:Performance
Continued Customer of HP
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this computer now for two years. The performance continues to be exceptional. The computer is mostly used for college courses. Due to work I also need to travel, so its size and weight are perfect for my needs.
I would recommend this to a friend - Pros mentioned:Speed
In love with my laptop!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I am absolutely in LOVE with my HP touchscreen laptop!! It is fast. Sleek. Sturdy. Best choice I could have ever made when buying a laptop for a non apple user
I would recommend this to a friend Problem with screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Screen keeps blacking out for a good minute or so every 10-15 minutes. Never had such a terrible experience with Hp
No, I would not recommend this to a friendbp
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very disappointed in this purchase. It keeps locking up and going to a black screen when watching videos or just reading news.
No, I would not recommend this to a friendSold me a used one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think they sold me a refurbished one,, screen flickers after about a month or two didn’t buy warranty so now I have to call HP directly but they make it impossible on purpose so you will give up
No, I would not recommend this to a friendBest Buy is a joke
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could make this a negative star I would. But I can’t. I’m very displeased with this laptop and I’m more displeased because Best Buy only give you 14 days to return things and that sucks
No, I would not recommend this to a friend- Pros mentioned:Ease of use
great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my laptop, very easy and functional. I use it for school and work, and haven't had a issue with it outside of my children doing physical things to it. If I could get another I would but they don't produce this model anymore from what I was told.
I would recommend this to a friend