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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the convenient ink delivery and the affordability of the Instant Ink 50-Page Monthly Plan. Many appreciate the plan's ease of use and setup. However, some users find the page limit restrictive. A small number of customers have exceeded their monthly page allowance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 10,410 reviews
  • Rated 5 out of 5 stars

    so far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i have allready recieved my first ink replacements and already went over the number of pages in the plan i purchased but h.p. gave me another 150 pages for free.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Use code “tGcHF” for additional free month

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent program. I don’t print alot each month, so signed for $2.99 plan for 50 pages. I think will be a huge savings, particularly if printing pictures. I never seem to get the number of pages from the cartridges I buy for my other HP printer, and with this plan I know I will only spend $36 per year for ink. Sweet! Also try code Freeprint for another free month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fingers crossed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have received but not installed our first Instant Ink cartridges because we are still using the ink that came with the printer. Hopefully, this plan will save us time and $$.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Withjn a few days of activating instant ink I received replacements for the starter ink the printer came with. I didn’t even have to request it.That’s awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    Good idea.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't start off great because I had a large one-time printing job and immediately ran out of ink before more was shipped. So despite having Instant ink, HP recommended I buy the VERY expensive printer cartridges in order to be able to print until my replacements arrived. So that was money wasted. Since then it has worked very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Great plan Happy with the service plan.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink

    Rated 5 out of 5 stars

    Good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great ink, easy to install highly quality photos. Very happy

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was recommended to us by the sales associate so we decided to try it. We have a college freshman so wasn't sure if it would be worth it. Since we purchased through Best Buy we got a month free. We have already received new ink cartridges and it is nice bot having to remember to order them.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Very good.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good. Great ink. Great Design. Good Value. Like it

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Convenient inexpensive printing per month

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can[t go wrong with instant ink. I saved a bundle on ink cartridges in the past year for a small monthly fee, The charge can be adjusted every month depending on use, and there is even a carry over of unused pages. Automatic convenient free home delivery of cartridges when needed.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Wonderful, economical program!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved the HP Instant Ink program ever since I signed up for it. I no longer have to worry about running out of ink and having to make a mad dash to an store to get more to finish a project. My ink seems to last forever and the customer service (via online chat and by phone) have been both professional and helpful. I highly recommend the Instant Ink program.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good way to get ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this will be a good deal but we're just getting started. Definitely takes the hassle out of getting ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best ink program. We used to always run out of ink at the worst time. Now there is always a replacement ink waiting for us.

    I would recommend this to a friend
  • Cons mentioned:
    Page limit

    Rated 4 out of 5 stars

    Like this HP option, but I print more than 50 page

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like this HP option, but I print more than 50 pages a month so the $2.99 program isn't working for me. Will have to re-evaluate after I see what my statistics are once the month is through. Also, would REALLY appreciate it if when printing anything diagnostic related the prints didn't count against your monthly total. If I'm wrong about this, I'd love to know.

    I would recommend this to a friend
  • Cons mentioned:
    Page limit

    Rated 2 out of 5 stars

    Not sure program is economical

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this product free when I purchased my HP printer but there is no way I would print 300 pages per month since it is a home printer used solely for personal use. I'm not even sure I could use the smallest page per month package so I did not activate. However, this volume of monthly ink usage might make sense for a small business. I suggest "running the numbers" before purchasing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    WORKING EXACTLY AS DESCRIBED WITH NO PROBLEMS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best idea that i have ever encountered. My old HP printer failed so i had to replace it. The replacement came with this ink offer. Read the online negative reviews and almost decided against this. Really glad I decided to form my own opinion.This has been the easiest way to get ink that I have ever seen. Just hope it continues.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Finally gone away from purchasing ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this feature of HP because now I never have to purchase ink. This is a lot cheaper option for me as I dont print more than 50 pages per month and even if I do, I will not be charged crazy high. This makes my yearly expense on ink to $36 which is lot cheaper than buying inks. Pros 1. Ink comes to your door. 2. Easy setup intruction 3. Auto payment setup 4. Cheap Cons None so far.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Its all about the marketing scheme

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away! Once youve realized that you dont print much and dont need the service, youre screwed. When you cancel, even the cartridge that you have in stock would be useless. You wont be able to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 3 out of 5 stars

    Have Yet to Use 1st Refill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased Instant Ink at the time I purchased new printer. I received first refill already but have yet to use it.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use, Ink

    Rated 5 out of 5 stars

    Timely

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Timely delivery. You can manage it. Original ink. Easy replacement.

    I would recommend this to a friend