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Customer Ratings & Reviews

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Customer reviews

Rating 4.5 out of 5 stars with 10411 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are impressed with the convenient ink delivery and the affordability of the Instant Ink 50-Page Monthly Plan. Many appreciate the plan's ease of use and setup. However, some users find the page limit restrictive. A small number of customers have exceeded their monthly page allowance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 10,410 reviews
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Slightly difficult to setup but ....

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It can be a little difficult to setup but the value is very good if you don't print a lot over the year. Page counts rollover to the next month up to a certain amount. 1st 6 months free and with the gift card you can go a whole year without paying much of anything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Instant Ink pre-paid card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is mostly for some added convenience I suppose. You can easily just purchase Instant Ink during the printer setup process. One added benefit is that it unlocks a lower level of print pages per month that is free (I think 15 pages a month), that you can't get without the prepaid card.

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 4 out of 5 stars

    Good product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good ink. Good price. Recommend for friends to buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ease of set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the instant ink package cause I have kids that are always printing. This way HP knows when I need INK. Auto re-order. Plus I can change the package at any time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the concept here takes the worry out of running out of ink. Only thing is that the printer gets daily calls from HP to check on the ink levels, I'm guessing here???

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Great plan

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value for printer. Cheap and does job well. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving some Instant Ink from HP!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In all honesty, was not particularly looking for this benefit when it came time to purchase new printer (HP Envy 7640 all-in-one). However, was totally won over with ease of setting up account and no longer going to the store in the hopes you might find the ink cartridges you need. Very happy with this set-up, and first set of instant ink arrived within (5) business days of establishing HP account.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Worth the Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will save you money. Ask for the 3 month trial. l bought the 300 page per month plan. It's only $10 per month but you will spend more than that if you print that much. The first 3 months are free when you ask. Once you figure out your volume you can always adjust down. What you don't use carries over to the next month. Cartridges are send automatically because HP monitors your usage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone are the days of shelling out $80 for ink! The ink arrives at your door before it's out and they send an envelope to ship back used cartridges for recycling. Love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never shop for ink again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 8620 printer is connected to the internet and tells HP when it's low on ink so it ships a refill. I never have to go out for ink again. Also, it's about half the price.

    I would recommend this to a friend
  • Cons mentioned:
    Page limit

    Rated 4 out of 5 stars

    As advertised, but annoying system

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a gift card, so I can't really be mad. But the Instant Ink system is a weird subscription service where you pay-per-month for a certain number of pages per month. You can't go over without getting charged, and if you go under you'll lose the pages after awhile. Seems like a lot of hassle just to print.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Jury is still out

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First cartridge "reload" arrived not long after I signed up but I still haven't had to install them... nice to have new ones in hot stand-by. Still trying to figure out if it makes economical sense but the convenience is unquestionable. Clearly an attempt by HP to lock up this secondary market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had trouble with ink drying up on me due to lack of use. I'm still on the first month, so I can't tell if this will happen again or not. Quality of printing is great!

    I would recommend this to a friend
  • Pros mentioned:
    Ink, Price

    Rated 5 out of 5 stars

    Great option.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great thing to do. Never run out of ink. Worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    Instant ink setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy, however I received an email saying the code was not valid. After calling support it was sorted out. Already received first resupply and just hit low ink so ready to replace carts. Love that I don't have to run to store to get more ink in the middle of a project! 4 stars cause haven't really used the program yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Instant Ink to door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had never heard of this program, I signed up for it and I love it, I already received my first package of replacement ink before I ran out, I also got 10 months free!

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 5 out of 5 stars

    Mixed opinions on Ink, Overall I love it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mixed opinions on the ink side of things, it does work and you can shift levels easily. When you do change the monthly it does not kick in instantly it takes a month so be aware. I use the HP mobile fax option on my computer a lot it is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used Lexmark's ink rewards program but HP makes it sooo much easier. It's nice not having to worry about running out of ink and for the price, it is sooo worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice add on

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey it is a nice addition to the printer puchase!!

    I would recommend this to a friend
  • Pros mentioned:
    Ink

    Rated 4 out of 5 stars

    Plan is a good idea especially if printer color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second go around with instant ink. It's great to get ink when needed but economically if printing mostly text probably not a great idea. I have run over allotted sheets amount and charged accordingly when I begin to use limited ink on many pages. Again if lots of color and pictures it's great. Also support sucks.

    I would recommend this to a friend