Customer Ratings & Reviews

Was skeptical at first, but a 3 month prepaid plan came with the HP Scanner/Printer I bought 3 years ago and I have been on the 50 page/month plan ever since. After the initial (small) cartridges ran low, the replacements came quickly. 2 years later I was not showing low on the ink level, but the print quality was getting bad, I believe, because I live in the desert SW and the ink was drying up. I was able to "force" a shipment of new cartridges and everything has been fine. Only negative is the HP Smart app that connects to the Ink Management and can also be used to control the printer/scanner stopped recognizing the scanner on one of the user profiles on my Windows 10 PC after about 2.5 years of use. Tried troubleshooting it MANY different ways from advice on HP site and blogs and then tried to deinstall and reinstall. But since it is still on another user profile, it wouldn't reinstall the app. The HP Smart app still works from THAT (rarely used) user profile!

Man. The reason I walked into Best Buy to purchase my HP Printer was specifically for the great HP Ink program that is offered. I was running through ink more than I thought I should be with my previous printer. I switched to an HP and enrolled in their Instant Ink and its been great since. So convenient how they send out when your ink reaches a certain level. And its at your door ready for you to simply just switch out. The wife and I love it.

I received the ink cartridges about 1 week after I bought the printer, and still haven't installed the ink yet. I'm still using the ink cartridges that came with the printer.

Worth every penny , comes straight to your door! How convenient and much cheaper

I enjoy buying pre-paid cards for my printer ink. It makes it easy and my vank card is left alone

Have been using this service for a while, never run out of ink, one price per month and has roll over pages if not used.

HP's program of sending ink directly to your home prior to you running out is better than sliced bread!! You can select best program for your needs based on how sheets you print per month - ink arrives proactively so when you get notice on screen to replace the ink cartridges, you already have them on hand - and they are HP cartridges, at a lower cost and better than 'refills' which I have found in the past may be a 'cheaper' option but do not hold up in the long run. Great idea and very happy using it.

I have Instant Ink on 2 of my printers. It is more cost-effective than buying ink cartridges, when the ink runs out. And, I don't have to worry about ever running out of ink. HP monitors my printers and sends ink, when I need it. The cost is based on the number of pages, regardless of whether it's 2 black words, or a full-page high-quality color photo. Ink is sent, based on cartridge ink level, not quantity of pages.

We're only about a month into our usage of the HP Instant Ink program, but so far it's been perfect for us. We don't print much at home, and in the past our ink cartridges would dry up within a couple months and we'd have to spend ~ $150 to replace them (color+B/W). We've already received our next replacement cartridges, so when the printer indicates they need replacing, there will be no delay. This program seems to have been designed for people like us, looking forward to using it for months to come!

HP Instant Ink is very user-friendly service and reasonably priced.

I love this program. It is convenient, really easy and the time plus cost savings are so incredible!

When I purchased my printer I had no knowledge of the HP-Instant Ink Service. While shopping for my printer there was a Representative from HP in the area and asked me if I knew about the program and proceeded to show me the options. I told him I don't do much printing and he suggested the 50 page option and it made sense to me. This was easy to apply for and at the time there was a three month free option. Within a week I had a replacement ink in my mailbox. I am pleased with the service and I don't have to go to the store for ink again.

Easy pay and easy to use, worth the price. Cheaper than buying the cartridges.

Picked up a new laptop and thought about a printer. After looking at an Epson the sales associate recommended the HP. I commented about the expense of ink and cartridges drying out from years prior. The associate recommended I join the HP instant Ink program. You'll never worry about not having ink or running out. You decide how much you will print per month and then you pick what monthly plan fits your criteria. Can't say enough how great this program is. Well worth every penney. Go to HP Instant Ink program for more details.

This is a great product if you print alot. Especially color or pictures. If you don't like it you can't print as they remotely lock you out of your own printer. I was using the ink that came with my purchase and they still locked me out and wouldn't let me use my own machine. You will be stuck with them forever so just plan on it. If internet goes down you are locked out. I must always pay for internet to now use my printer...it sucks! As far as the ink goes. Ive had this printer for over 2 years and only replaced the cartridge once. They really fill it up but you are paying a monthly price for it. Its convenient as it just comes to your home and they know when to send it. I would recommend it ONLY if you print a LOT of papers. My 3 star rating is b/c they can remotely go in and do what they want with a system you purchase.

Pretty easy to use and very convenient. Once i downloaded the app and added my printer it notifies them when I’m in running low and sent directly by mail. No more spending $45 for ink n save a trip to the store. Also, by downloading the app i have free access to fax on the app pretty cool, I was absolutely excited about that feature bc i was going to UPS $1 per fax. so talk about a save.

Ink replacement for HP printer. It's easy to install and seems to work just fine

When we purchased, we thought we were low on ink. We are just getting to the point that we are going to be changing the cartridges so we will know later how we like it.

This is a great program. You get a $5 prepaid card when you sign up and HP monitors your ink wirelessly. This program cost you $3 a month and it only send you ink when you need it but if you need ink once a month and then the cost is $36 a year which is still well below what you will pay if you need to replace your colored ink and your black ink in the printer. This is one of the best programs I have came across in a long time I highly recommend it!

So far I love this program. You honestly can't beat the price. One of the reasons I bought an HP was because of the HP instant ink. I like that you can upgrade or downgrade at any time, and it really does send you the ink when you need it.