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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 408 Showing 8,141-8,160 of 9,306 reviews
  • Rated 5 out of 5 stars

    Ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure what this is never used it but makes sense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink card

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this. It is much cheaper to by by the month.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best idea ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is the best thing ever- say good by to running out of ink!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    FREE INK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    got this for free for trail, now i order to use works good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best plan service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect plan service options for home or office purpose

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This ink purchase plan is a great way to buy your ink!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good if free

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure why anyone would buy this. It came free, so I used it. But doesn’t give you more than $5 with of subscription. I was already planning on using the instant ink program.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Program simplifies printer ink replenishment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spoke to Best Buy Associate and HP Rep in store...was very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must if you do a lot of printing! Great customer service!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't work

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Instant Ink is a joke. I don't print that much, and I was sent a refill before very soon after I purchased the printer and did not need it for a couple months (and only needed the black ink). After that, I kept getting emails that my printer could not be checked and that it should be left on. Well, I never turn the thing off, so it is always on standby. When I installed the first ink cartridge, I managed to print one or two things and then the printer informed me I had to sign up for instant ink (which I was already signed up for). I eventually figured out that turning the printer off then on again solved that particular problem. But the whole way this program works is basically that is does NOT work.

    No, I would not recommend this to a friend
    • Brand response from HP Team
      Posted .

      Hi Amy, I am saddened to hear you did not find value in the instant ink program. We strive for the highest levels of customer satisfaction, and I see we missed the mark here. The goal of the program is to ensure you never run out of ink. It is geared towards frequent printers, but anyone can use it. While I hope you stay with the instant ink program, you could cancel it by contacting our support team at: https://support.hp.com/us-en/contact-hp. The support site allows you to provide your feedback on any of our products. -Amanda HP Care hp.com/support/ HP

  • Rated 5 out of 5 stars

    Nice program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great program to be enrolled in. 1

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORKS GREAT FOR ME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DOES EVERYTHING I NEED FOR A PRINTER AND DOES A GREAT JOB.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This instant ink deal is amazing, very convenient!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Efficient service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The printer cartridges are mailed immediately. Great service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this plan so much, very economical and reasonable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A monthly subscription service

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be worth it so far. Have already gotten a new set of ink. Downfall is if you cancel subscription then they disable the cartridges and you'll have to buy new ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for beginners

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so great and it have save me so much money

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like your service. Like the printer HP OfficeJet5255.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for small or big projects. Would recommend !

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Depends

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hate subscriptions. This subscription can save you money depending upon what you print. I was pretty annoyed one morning when I was in a hurry and the printer wouldn’t print because I needed to update my credit card info.

    I would recommend this to a friend