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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 415 Showing 8,281-8,300 of 9,306 reviews
  • Rated 5 out of 5 stars

    good way to have ink replaced when needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No hassle way to receive ink in the mail as needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT AND SUPERB CUSTOMER SERVICE..........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product for HP ink to buy in a bulk purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Doesn't fit my needs

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually print things at work & just print a little from home. It would not be cost effective for me since I only have to replace my ink just once or twice a year & I mostly just use black ink.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Page limit

    Rated 1 out of 5 stars

    Just a way of giving your money for nothing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this printing program at all!! Being controlled over how many pages you print per month and being charged if you go over certain amount is not the best option out there. If you get the 50 pages per month you will end up with a pile of inks because your ink won’t finsh after printing 50 pages...I’m keeping it until the trail period ends but will cancel as soon as the period ends. Perhaps the Bestbuy program is better because you will get your ink when it is done and not depending on the number of pages printed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this doesn’t seem to be very accurate. It said in my monthly statement I only printed like 5 pages. I printed at least 3x’s that in a month. So I’m already low on ink, again and it thinks I’m great on ink. I don’t print offline either. It’s a majority of postage labels, then miscellaneous sheets. But I’m not sure why it’s not even close to what I actually print. I’m in the $4/mo option. But if I’m going to have to run out for ink because my label didn’t print, I may as well not use this service.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A real bargain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can not go wrong with this way to purchase ink.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, will purchase again. Very Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The ink is fine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ink cartridges is great and good to have at least

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    did not participate so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    while registering to get my free $10 worth of ink, realized i was actually subscribing to a $2.99/month subscription of which the first 3 months were free ($10) ... i decided not to participate

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ink is ridiculously expensive and this is no different

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have recommended this program to many of my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say here. It does what it's suppose to do.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Seems like a great idea.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems like a great idea. but for some reason, I could never get my printer to communicate with hp. It was able to be never set up, even after cs sent me a second cartridge

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dry ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good..It is a lot cheaper than buying the ink..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer ink

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can't print without ink - refill program is great!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great Service from Best Buy But the Printer Not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP Printer Only Worked For Two Weeks. HP Service Said it Needed to be Within Five Feet of Router. If I Could get it That Close I Would Run Wire. Best Buy Did All They Could Before Finally Taking Product Back Will Purchase Different Brand from Best Buy

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    might not work in my case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am still using the cartridges that came with the machine and my 1st replacement shipment has already been shipped. I will probably cancel and I don't print enough to make this worthwhile for me

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    nice unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this unit is great has wire less printing good color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .No issues or problems to report.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    .No issues or problems to report. Very easy to set up.

    I would recommend this to a friend