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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 9306 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.3 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers recognize the high-quality ink and ease of use associated with the Instant Ink 100-Page Monthly Plan. Many appreciate the affordable price point for the convenience it offers. However, some users experienced compatibility issues with certain printers and found the monthly page limit restrictive. The plan's value proposition is centered around ink quality and convenience, but compatibility and page limitations are potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 420 Showing 8,381-8,400 of 9,306 reviews
  • Rated 3 out of 5 stars

    Ok if printing a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with the purchase of my printer, and I only print maybe once a month, so it was not cost effective for me. If you print a lot, it may be more cost effective.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ok but....

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received this as a gift. Sometimes i need more anf Sometimes less ink. Haven't found a happy medium.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Student

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price not sure if it’s worth it yet but for convenience it is. Almost out of ink and the new ink showed up before I noticed, drop in and went about my day.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The card came as described, but HP instant ink isn't worth the price. Just buy a normal ink cartridge and save yourself the hassel.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Read the fine print

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just learned that if you cancel this service then you provide ink cartridges will not be recognized.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, tried to install Instant Ink and error message said it was already installed. Tried again, and it changed the printer brand name to something else. Tried again, and couldn't finish it. Called for help. They tried or over an hour to no avail. Bumped it up to programmers and was told they have no ideas. No instant ink. They did send the new cartridges though but can not track what we are doing.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    ink program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do a lot of printing but since I don’t have internet access I cannot enroll in there great ink program. I defiantly feel like I’m being punished because I cannot afford the internet

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Because of the printer I bought

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think auto refill is good since the ink for the printer I chose runs out so fast. So for this particular printer I didn’t use this feature

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not a huge fan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact you don't have to worry about running out of ink. However, I hate getting charged for ever page even when some of them are blank or nearly blank.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ink refill purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value of the instant ink program is just ok. It would be nice if they reduced the price further.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dries out if your not a regular printing person

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I maybe print once or twice a quarter. I feels like I am replacing whole cartridges often because these are dry. Wish HP would fix this.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Ehh okay if you use your printer that way

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Okay if you use your printer this way. Not good if you print a lot because you have to choose a fee to pay.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    no service from instant ink program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Send me a defective black in cartridge. No printer is defective and will not print black. Besides the mess, HP's solution is I send them more money and buy a new printer direct from them, for more than I paid for the original printer. Polite outsourced foreign technician, but only knows how to say no 100 different ways. Bottom line this instant ink program sent me a defective cartridge and now I am out of luck.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Be careful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my printer, only to find that it isn't equipped to handle Instant Ink. Look closely before you buy this to make sure your printer is able to accept it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Interesting concept

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This may or may not work for you. If you like monthly plan set up, it works. If not, it’s not for you. Do your research first.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Depends on usage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is nice option to have, but my printer usage varies month to month. That makes it hard for me to gauge which plan works best.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is not worth it. HP ink subscription service is way more difficult to use. If you have any ink remains from this cartridge during subscription period, you can not use this if you cancel this service. Even if you do not print, you need to pay. Per page print cost go e super high now. This is only benefiting HP, not anyone else.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lenovo laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lenovo laptop. A couple things stopped working before 30 days. Hum was it a refurbished?

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not for me

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the idea of not controlling when I purchase ink. However I can see how this is appealing to others .

    I would recommend this to a friend
  • Cons mentioned:
    Page limit

    Rated 2 out of 5 stars

    Still unsure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still not positive how this whole thing works. Since I don’t print that many pages I feel it may not be right for me

    No, I would not recommend this to a friend